Nancy Carbone Email and Phone Number

Branch Administrative Assistant May 2015 – PresentBusiness Integration Services, Ministry of Health, Government of OntarioReport to Manager of Business Integration Services; Assist Admin Coordinator for office maintenance and upkeep; Provide set up and orientation for new staff using Service Order Desk Online (S.ODO); Initiate requests for ordering various telecommunication needs for management staffMaintain boardroom branch calendars; Branch lead for organizing administrative team meetingsProvide ministry standard applications software (word processing, electronic mail, Internet/Intranet) to prepare letters, research information; Track and action incoming minister’s correspondence requests through government approved program eCorrespondenceTrack and action internal requests through government approved correspondence program eApprovalMaintain administrative orientation manuals for new staff; Liaise with administrative assistants from other units and branchesUtilize Microsoft Outlook on a daily basis for email correspondence among internal staff, external clients and stakeholders; Provide administrative support of scanning documents and uploading in correspondence programsRetrieve stakeholder information from Contract & Financial Management (CFM) ministry databaseAnswer incoming phone calls through Common Service Standards, greet visitors and respond to routine inquiries; Set up video and teleconferences for the branch; Receive and action incoming hard copy mailArrange for daily courier services; Establish and maintain filing systemPrepare requests to Accommodation Services Coordinator for Property Services; Create iApprove facilities submissions for managementProvide support for office expenditures for monthly P-Card reconciliationInsert mail merge fields in WIN Employee Action Request (WEAR) formsEstablish rapport with IT staff and tech specialists; Mandatory training courses for ministry employees through LearnON

Ensure float was accurate before and end of shiftClean register, ensure area is clean for full time staffReturns to be placed where they belong at end of shiftTrain new staff