Nancy Desandre Email & Phone Number

Milwaukee, WI

Waukesha, WI

2016 Administrative Assistant of the Year by WIESA for the State of Wisconsin Alarm Industry* Scheduling of technicians to service customers with burglary, fire alarm, access and surveillance system repairs and inspections. * Ordering parts for jobs and service calls.* Tracking orders and returns to invoicing or credit invoicing.* Checking in orders.

Oconomowoc, WI

• Handled the aspects of accounts payables with payment and reconciling vendor invoices.
• Entered invoices into software from vendors.
• Printed payment checks to all vendors and guests.
• Reconciled credit card receipts from local merchants for payment of accounts.
• Followed proper procedures for closing out of monthly reports and sending them to outside accountant.
• Collated monthly member statements and bulletin for mailing.

Milwaukee, WI

• Developed life goals for residents recovering from drug and alcohol abuse living at the facility. Directed residents to resources in the community that would provide assistance in their life plans. Met individually on.
• Located and researched community resources to provide aide to residents.
• Developed a resource pool of volunteers to help residents in both individual and group settings.
• Partnered with community agencies to work together on resident’s recovery and life goals.
• Trained volunteers to prepare to volunteer with the residents.
• Aided in the development of client database to track results of residents goals.

Milwaukee, WI

• Aided in the development and inception of the Prison Aftercare Network of Wisconsin, which has served over 500 men and women transitioning from prison into the community including all marketing products from forms.
• Created forms, videos and booklets for use by the network.
• Work with Dept. of Corrections and Probation and Parole on all aspects of an individual’s re-entry to the community including prioritizing responsibilities and duties.
• Facilitated network leadership meetings and monthly member meetings.
• Organized trips for network members to Nashville, TN and Dallas, TX for national conferences.
• Created the ministry’s quarterly newsletters and monthly meeting reminders and activities.

Brookfield, WI

• Aided in the development and inception of His Way Aftercare Ministry, which prepared the church and the inmate for their return to a church environment. Created and implemented a mentoring program along with developing.
• Created and balanced ministry budget.
• Implemented a ride/sponsorship program for community release inmates to attend church.
• Created guidelines for sex offenders to attend church.

Milwaukee, WI

• Provided full administrative support in a contract position for fast-paced typewriter and printer repair business.
• Created and implemented inventory build-to-system for parts to lower overhead and increase profits.
• Researched and sold serviceable or new parts to lower overhead.
• Received orders from customers for repairs, supplies or parts.
• Picked, prepared and shipped orders for customers.

Watertown, WI

• Provided full administrative support in a contract position for multi-million dollar insurance/investment office with 3 agents including record management and client updates.
• Researched Internet access for agency and over-saw installation of service.
• Contacted clients for annual financial reviews and new products.
• Organized existing files to updated file system.

Brookfield, WI

• Provided full administrative support for multi-million dollar insurance office with 5 agents. Assisted customers both in-person and on the telephone with their personal insurance needs.
• Direct market advertising and weekly sales reports for agents and agency.
• Update and trained agents on new office procedures and forms.
• Answered phones and directed customers to proper product and agents.

Bachelor Of Arts (B.A.), Liberal Arts And Sciences/Liberal Studies, 3.8

Wisconsin Life Insurance