Supervisor of Personal Lines Department including CSRs, marketing, claims and reception. Servicing of a $4,000,000 book of business .Company download, Meeting with company reps. regarding production and marketing strategies for new and established products. Assisting in devising and implementing protocols and work flows. Specializing in rating and servicing of VIP clients, hard to place and hard to handle accounts. Servicing and rounding out existing accounts, Claims, processing of… Show more Supervisor of Personal Lines Department including CSRs, marketing, claims and reception. Servicing of a $4,000,000 book of business .Company download, Meeting with company reps. regarding production and marketing strategies for new and established products. Assisting in devising and implementing protocols and work flows. Specializing in rating and servicing of VIP clients, hard to place and hard to handle accounts. Servicing and rounding out existing accounts, Claims, processing of endorsements ,billing, invoicing, issuance of binder, certificates and ID cards. Knowledge of specific company underwriting requirements and computer programs need to quote and service accounts. Show less