Nancy Do Email & Phone Number

San Jose, California, United States

Provided significant support to staff, agents on demand; coordinating office activities such as seminar, webinar, ,trainings, livestream sessions which increased employees’ satisfaction at workplace by 30% on the Q1/2023 surveyCreated a serie of animation training videos using AI video making tools such as Chat GPT, Rytr, Steve AI which increased recruiting rate by 30% and Elearning website traffic by 20% month over monthWorked collaboratively with vendors, departments to coordinate company’s year end party 2022 ( Event Coordinator, 250 guests ) and 2023 Lunar New Year ( Event Director, 150 guests ) which recruited 7 new agents and increased high-quality leads by 50% and new clients by 30%Executed projects both independently and within a team, presenting proposals directly to the CEO and implementing approved proposals into the company’s strategy as an in-charge headGenerated a 20% increase in original reach to company’ fanpage by creating viral social media campaigns ( design graphics, create reels, 10,000+ views Tiktok videos using Canva/ Capcut efficiently )

San Jose, California, United States

- Admin/ Marketing Manager/ MC of VAO Community Festival 2023- Event Coordinator/ MC of Moon Festival 2023- Create digital materials and social media planners for the events- Assist the project director to manage the workflow of all departments using a customizing Event Master Plan worksheet, which boosts productivity by 80% due to post-survey- The event successfully attracted almost 2,000 participants, exceeded 100% expectation and received multiple rewards from San Jose Mayor Matt Mahan, Senator Dave Cortese

Analyzed P&L, Labor, inventory reports to manage a 2-million dollar restaurant, 30 associatesGenerated $62,000+ weekly sale, increased by 80% within 2 months, SSS increased by 16% by implementing cross-training strategy, concierge service training and bi-weekly cooking test to uphold food quality standard Trained/developed new hires and high-quality associates; promoted 2 shift leads, 1 assistant managerOne of 6 top leaders representing the district to present in meeting with Andrew Cherng, Founder of Panda express