Nancy Figueroa Email and Phone Number

Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor;Attends to appropriate requests of clients using exceptional customer service and client care;Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed;Provides complex, confidential, and specialized clerical and administrative activities in support of the program; Provides other administrative support including scheduling appointments, collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes;Creates, maintains, and enters information accurately into databases and EHR system;Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Keeps reception area and office clean, sanitized, and presentable;Conducts special projects as directed;Other related duties as assigned.Epic Ochin template building, tech support, and scheduling. Training and Epic mentor.

Carpentry/Construction, Building Maintenance, Cooking, Landscape, Education work, community outreach.