Nancy Gold Email and Phone Number

Strategic direction for all Human Resources functions for eyewear distribution operation in Denver.

Act as strategic HR partner and advisor to operations leaders. Partnering with leaders on optimizing coaching, compensation, workforce planning and conflict management, ensuring a consistent level of service and approach is taken. Lead administration and compliance of the medical, dental, short/long-term disability, 401K, including managing monthly billings, invoices and internal audits.

Strategic direction for all human resources and safety functions for a folding carton operation for Denver and Utah. Specific responsibilities include: talent acquisition, executive coaching, employee engagement and recognition, regulatory and policy application as necessary and organizational alignment, training, safety programs, OSHA regulations, and job evaluations. • Plan, organize and control all activities of the department. Participate in developing department goals, objectives and systems.• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.• Implement web-based human resources system that eliminates paper files by storing employee records electronically and providing up-to-date information and providing access to employee information anytime and anywhere.• Development, training, and implementation of new employee orientation, safety and quality initiatives.• Designed on boarding, human resources, payroll and safety processes and procedures.• Served as project lead to standardize recruitment metrics, career portals, employment branding, on boarding, shared services, pre-employment assessments, requests for proposal engagements and talent acquisition.• Prepare and submit ACA reports for both facilities.• Worker’s compensation Administration, FMLA, LOA, ADA, OSHA, EEO, FLSA.• Conduct ongoing analysis of safety related performance, compiling and formatting data for presentations to all levels of employees, and development of strategies to enhance performance in related areas.

Managed a broad range of HR functions; including HR database administration, personnel file management, personnel services including: payroll, training, employee screening/hiring/orientation, staff training/development programs and labor law compliance.• Ensuring uniform and consistent application of company policies and procedures.• Hiring Process which includes: Recruiting, applicant screening, selecting, pre-employment checks and on –boarding. • Payroll Management.• Worker’s compensation Administration, FMLA, LOA, ADA, OSHA, EEO, FLSA.• Facilitate group workouts: harassment, benefits annual enrollment, hazmat, log out- tag out.• Designed and delivered management training on new performance appraisal system which resulted in improved efficiency in annual performance review process.

Oversaw group of 7 HR professional personnel (Managers). Managed the design, development and implementation of the company organizational development system. Transformed HR from administrative role to strategic business partner, including work with the senior management to drive key business and performance initiatives. Designed and implemented organizational development diagnosis in all company facilities, creating a work climate survey to determine the employees’ satisfaction and to review the leadership styles of managers & supervisors.• Redesigned HR policies and procedures including: Recruitment and selection, organizational development, internal & external communication, training, salary administration, labor relations, code of conduct, performance evaluation and career planning.• Standardized policies and procedures in all company facilities, to provide efficient services to internal & external clients which reduced: times, costs and eliminated non-value added activities. • Designed and implemented organizational development diagnosis in all company facilities, creating a work climate survey to determine the employees’ satisfaction and to review the leadership styles of managers & supervisors.• Created and delivered “Values is OCC” values of the company training program for 1,750 non- exempt employees as well as senior management. Program increased motivation, commitment and reduced voluntary turnover of non-exempt from 28% to 10% annually.• Trained HR managers, in the revised recruitment process to assure optimization of the available tools including: internal & external job posting, networking and standardized interview questions.• In charge of the Predictive Index (PI) Assessment System used in the recruitment.• Designed and implementation of HR performance metrics including: scorecard, absenteeism, accidents and turnover.

Supervised staff of 11 in the Packaging Solutions HR Department. Managed a broad range of HR functions; including HR database administration, personnel file management, personnel services including: payroll, transportation, cafeteria, housekeeping, uniforms and training, employee screening/hiring/orientation, staff training/development programs and labor law compliance.

Supervised 15 instructors of training. Designer, developer and administrator of the training system. Conducted follow-up to the training plans in order to optimize the competitions and skills needed to support the strategic goals of the company. In charge of the recruiting and selecting non-exempt personnel.• Developed annual training program (Cross training & OJT) to assure the satisfaction of the quality standards, environmental and safety & hygiene, achieving the goal of 800 hours of training monthly.• Created evaluation forms to periodically review the quality and the impact of corporate training to continually improve the focus on plans, goals and needs of the company.• Reorganized department to eliminate use of paper by implementing the HR system “Tress” • Responsible for the training documentation for the ISO 16949, ISO 9K, ISO14K and Client Audits.