Cirrus ArtworkWorking with a wide range of clients in the Pharmaceutical and Healthcare Industry to produce high quality, accurate packaging.www.cirrus-artwork.comTeam Management: Managing a team of Supervisors, Artworkers, Admin staff and QC Operators, working to promote high levels of productivity and accuracy.Studio Management: Working with Clients and the Internal Team to deliver work on time with a Right First Time attitude.Business Analysis:… Show more Cirrus ArtworkWorking with a wide range of clients in the Pharmaceutical and Healthcare Industry to produce high quality, accurate packaging.www.cirrus-artwork.comTeam Management: Managing a team of Supervisors, Artworkers, Admin staff and QC Operators, working to promote high levels of productivity and accuracy.Studio Management: Working with Clients and the Internal Team to deliver work on time with a Right First Time attitude.Business Analysis: Developing reporting on all aspects of team performance and providing feedback and strategies on how to improve performance and hit targets. Non-Conformance: Managing the Cirrus non-conformance process, establishing root cause and providing reports to clients. Monitoring trends and working with the team to reduce errors in all departments. Procedures: Responsible for writing and maintaining procedures for Cirrus Artwork.Training and Recruitment: Responsible for ensuring all staff are trained an competent in their roles, working with the Supervisor Team to provide training and assessments to all Artwork and QC staff. Artwork Management Systems (AMS): Responsible for managing the AMS Technician for Cirrus artwork, supporting the development of the AMS aiming to facilitate ways of working for both our customers and internal teams. Ensuring that all systems are validated and fit for purpose. Show less

Business Analysis: Creating and distributing reports on all aspects of the business including productivity, reversion rates, queries, client statistics and training and competency.Continuous Improvement: Identifying areas of internal waste and opportunities for improvement through analysis of process and procedures across the business. Working closely with colleagues in all departments to promote change and best practice. ISO Certifications: Responsible for the ongoing ISO… Show more Business Analysis: Creating and distributing reports on all aspects of the business including productivity, reversion rates, queries, client statistics and training and competency.Continuous Improvement: Identifying areas of internal waste and opportunities for improvement through analysis of process and procedures across the business. Working closely with colleagues in all departments to promote change and best practice. ISO Certifications: Responsible for the ongoing ISO 9001/PS 9000 certifications for the business and the upcoming transition to the new ISO 9001:2015 standards. Non-conformance: Leading the Non-Conformance team, compiling reports and identifying trends to provide opportunities for continuous improvement. Show less

Team management: Managed teams of Artwork and QA staff. Promoted high levels of communication and excellent team relationships to increase the productivity of the team.Production Management: Managed the workload for a number of blue chip clients, liaising with Account Directors, Project Managers and Production staff to ensure that the team hit the client’s deadlines and produced work to the highest standard. Training and Recruitment: Created a Production Training Team for… Show more Team management: Managed teams of Artwork and QA staff. Promoted high levels of communication and excellent team relationships to increase the productivity of the team.Production Management: Managed the workload for a number of blue chip clients, liaising with Account Directors, Project Managers and Production staff to ensure that the team hit the client’s deadlines and produced work to the highest standard. Training and Recruitment: Created a Production Training Team for Artwork and QA, developing the job description and role to best suit business needs. Through the Production Trainers recruited artwork and QA staff, improved the skill level of the Artwork and QA team, instigated assessments and analysis of ways of working and process to further improve skill levels and productivity.Business analysis: Instrumental in developing reporting on various aspects of the company, including queries and internal errors as well as individual performance of the production teams. Developed and implemented strategies to reduce internal waste, working with departments across the business to promote change. Forecasting and resourcing: Worked closely with the Operations Director to develop ways of calculating appropriate resource levels to ensure that the business was able to meet the needs of its clients.Non-conformance: Managed the Non-conformance team, monitored trends and reported key information regarding Non-conformance to the business. ISO 9001/PS 9000: Ensured that the business maintained certification for ISO 9001/PS 9000 both key certifications for the business and essential for its growth and development. Promoted continuous improvement within the business selecting and reporting on areas for development and supporting change. Show less

Line Management: Managed QA staff across the business, carried out 1-2-1s and team meetings, maintaining appropriate records.Business Analysis: Developed methods of analysis to monitor production performance, identify internal waste and improve the business. Training and Development: Created training material and trained all QA staff for the business. Reviewed QA process and ensured that the team responded to business needs to provide the highest standard of QA for our… Show more Line Management: Managed QA staff across the business, carried out 1-2-1s and team meetings, maintaining appropriate records.Business Analysis: Developed methods of analysis to monitor production performance, identify internal waste and improve the business. Training and Development: Created training material and trained all QA staff for the business. Reviewed QA process and ensured that the team responded to business needs to provide the highest standard of QA for our clients.Recruitment: Responsible for recruiting QA staff across all sites.ISO certification: Ensured that the business gained and maintained certification for ISO 9001/PS 9000.Non-Conformance: Managed the Non-Conformance Team, provided reports to the Technical Director and monitored trends. Show less

Line Management: Managed Proof Reading team for the business, ensuring that work was completed accurately and on time. Process change: Researched and developed the process for digital reading. Pitched the idea to the business and managed the transition from paper checks to digital checks.Training: Ensured that the Proof Reading team was trained and competent.