Shift Lead/Server
Current• Taking beverage and food orders while up-selling menu items and accurately entering them into the ordering system• Providing attentive service to diners such as meal order accuracy, refilling beverages, and ensuring all their needs are met• Training new and current team members by developing their skills, monitoring performance, and ensuring that they are informed of restaurant service standards• Supervising employees and assigning duties based on role and skill• Handling customer complaints and conflicts between team members• Preparing cash deposits and balancing cash drawers