This is an interim role, in tandem with my Sr. RC, GTM/UR position. • Oversee AMER RC team • Provide coaching on opportunities to enhance and work more effectively with scheduling duties and use of tooling/processes across the team through bi-weekly 1:1's and team meetings • Monitor team's KPIs through the usage of ModernLoop, Greenhouse, and Thoughtspot dashboards to communicate and produce monthly/quarterly/yearly scorecards for the RC org, as well as at the individual level… Show more This is an interim role, in tandem with my Sr. RC, GTM/UR position. • Oversee AMER RC team • Provide coaching on opportunities to enhance and work more effectively with scheduling duties and use of tooling/processes across the team through bi-weekly 1:1's and team meetings • Monitor team's KPIs through the usage of ModernLoop, Greenhouse, and Thoughtspot dashboards to communicate and produce monthly/quarterly/yearly scorecards for the RC org, as well as at the individual level • Determine, drive, and delegate operational projects surrounding candidate experience and operational efficiency of hiring Show less

• Absorb UR Program in December 2023 after company restructuring • Mange University Relationships with Sales Programs • Continuing to support the SDR org within GTM, in tandem with UR support.• Collaborate with the Head of University Recruiting to produce marketing collateral and recruiting strategy • Attend both in-person and virtual Career Fairs to support University Recruiting efforts • Schedule both technical and non-technical interviews for internship and recent… Show more • Absorb UR Program in December 2023 after company restructuring • Mange University Relationships with Sales Programs • Continuing to support the SDR org within GTM, in tandem with UR support.• Collaborate with the Head of University Recruiting to produce marketing collateral and recruiting strategy • Attend both in-person and virtual Career Fairs to support University Recruiting efforts • Schedule both technical and non-technical interviews for internship and recent college graduate candidates• Source through both technical and non-technical requisitions • Strategize and plan summer intern programming, both virtual and in-person • Lead full-cycle hiring for SDR intern class in SLC• Oversee summer intern class by hosting office hours and conducting mid-point reviews• Led the creation of the first official University Recruiting Handbook Show less

SDR Hiring• Partner with GTM SDR Recruiters, Hiring Managers, Directors, and VPs to work towards filling 100 SDR seats by EOY 2022 (goal was hit by the end of June 2022) through efficient scheduling as well as conducting recruiter screens • Schedule candidates across SDR, AE, and CSM pipelines • Work closely with Executive Assistants, Hiring Managers, Directors, and VPs to move candidates through the process quickly and efficiently utilizing GreenHouse and Modernloop • Act as a… Show more SDR Hiring• Partner with GTM SDR Recruiters, Hiring Managers, Directors, and VPs to work towards filling 100 SDR seats by EOY 2022 (goal was hit by the end of June 2022) through efficient scheduling as well as conducting recruiter screens • Schedule candidates across SDR, AE, and CSM pipelines • Work closely with Executive Assistants, Hiring Managers, Directors, and VPs to move candidates through the process quickly and efficiently utilizing GreenHouse and Modernloop • Act as a talent partner and subject matter expert to recommend improvements in interview processes • Support with Recruiter Screens across all 4 sales offices in the U.S. • Utilize LinkedIn Recruiter to support Sourcing efforts for all U.S. offices• Scheduled 1000 interviews between March 2022 - December 2022. • Strategized, organized, and supported Q4 of FY '23 hiring surge to hire 36 SDRs in 6 weeks. This resulted in scheduling over 500 interviews in 8 weeks and hitting the goal by 37 SDRs. Project Work • Support with the planning and creative pieces for our first-ever Global Talent Team Offsite• Planned and facilitated fun and cultural enablement workshops for AAPI_Belong ERG• Became a superuser and SME for both TextExpander and ModernLoop to help implement with the broader recruiting team Show less

I was hired on as VAR's first paid staff member to help support administrative matters, event planning, and social media postings. • Support VAR's committees, programs, and events such as the annual Black April Commemoration and Summer High School and College Program: Student Engagement and Education for Development and Success (SEEDS)• Support in developing and organizing community update live streams to disseminate crucial COVID-19 updates for Santa Clara County, accumulating… Show more I was hired on as VAR's first paid staff member to help support administrative matters, event planning, and social media postings. • Support VAR's committees, programs, and events such as the annual Black April Commemoration and Summer High School and College Program: Student Engagement and Education for Development and Success (SEEDS)• Support in developing and organizing community update live streams to disseminate crucial COVID-19 updates for Santa Clara County, accumulating over 2000 views per week• Manage VAR's social media channels including our weekly newsletter, Facebook, and Instagram pages • Create graphics for events and informational graphics to disseminate across social media platforms • Act as the point of contact for all inquiries regarding VAR's operations and requested community support Show less

• Supported Behavior, Data Science, and Simulation Intern Hiring for 2022• Utilize Greenhouse to request interviews, track candidates, and generate offers

• Partner with multiple Recruiters, Sourcers, and Hiring Teams across the Business Operations, Hardware, and Product teams to provide outstanding candidate experience during the candidate interview life cycle• Support the University Recruiting Team with scheduling initial phone screens and technical interviews for intern candidates • Coordinate candidate interviews across all levels of the organization to ensure that they are executed smoothly • Utilize Greenhouse to track candidate… Show more • Partner with multiple Recruiters, Sourcers, and Hiring Teams across the Business Operations, Hardware, and Product teams to provide outstanding candidate experience during the candidate interview life cycle• Support the University Recruiting Team with scheduling initial phone screens and technical interviews for intern candidates • Coordinate candidate interviews across all levels of the organization to ensure that they are executed smoothly • Utilize Greenhouse to track candidate process, manage candidates' interview schedules, collect NDAs and Employment Applications Show less

• Strategically source candidates through the utilization of internal and external sources including Aerotek's proprietary ATS, LinkedIn, Boolean searches, online job boards, employee referrals, event networking, and direct sourcing• Manage full-cycle recruiting process including requisition qualification, sourcing, screening, selection, on-boarding of candidates, and executive candidate service touch points • Manage high-volume of calls and emails, averaging 200+ calls and 100+ emails… Show more • Strategically source candidates through the utilization of internal and external sources including Aerotek's proprietary ATS, LinkedIn, Boolean searches, online job boards, employee referrals, event networking, and direct sourcing• Manage full-cycle recruiting process including requisition qualification, sourcing, screening, selection, on-boarding of candidates, and executive candidate service touch points • Manage high-volume of calls and emails, averaging 200+ calls and 100+ emails per week• Partner with Regional Account Managers to obtain a clear understanding of position requirements from hiring managers and exchange market data• Successfully placed 2 candidates within the first month of recruiting• Hired a total of 4 consultants within 2.5 months, yielding +$1700 in revenue weekly Show less

• Absorb Virtual Experience booking and scheduling for 5 Experience Managers across 3 time zones during COVID-19 shelter in place, processing over 40 requests a week • Coordinate with Experience Managers and sales team to schedule, plan, and facilitate all customer and partner engagements at the San Jose Poly Experience Center• Coordinate with sales teams, community engagement teams, and stop owners to schedule, plan, and facilitate all community, customer, and partner engagements at… Show more • Absorb Virtual Experience booking and scheduling for 5 Experience Managers across 3 time zones during COVID-19 shelter in place, processing over 40 requests a week • Coordinate with Experience Managers and sales team to schedule, plan, and facilitate all customer and partner engagements at the San Jose Poly Experience Center• Coordinate with sales teams, community engagement teams, and stop owners to schedule, plan, and facilitate all community, customer, and partner engagements at the Santa Cruz Executive Briefing Center • Serve as the point of contact and face for all visiting executives and staff in Poly's Experience Center • Participate regularly in briefings with multi-national C-level executives• Communicate with Executives and Executive Assistants to coordinate high level Sales Demonstrations• Manage Experience Center/Briefing Center's agenda and availability for San Jose and Santa Cruz• Organize and plan all video conference calls in preparation for all briefings• Assist Channels in putting together quarterly update events for Partners • Respond to a high volume of email requests• Manage multiple calendars• Secure presenters, resources, and catering orders and invoices for the Sales team and their customers• Assist in creating agendas tailored to each customer or partner scheduled to come in for a briefing• Act as the gatekeeper to all resources and 8 conference rooms in the Executive Experience Center • Prepare, manage, and submit all expense reports and travel itineraries for the Senior Director of Global UC Architect• Prepare, manage, and submit all expense reports and travel itineraries for the Senior Director of UC Strategy and Experience• Assist in far end demonstrations on our technology• Support trade shows in far end demonstrations of our technology Show less

• Drive the United Vietnamese Student Association of Northern California’s yearly operations• Plan and execute year-round regional events of 300+ in attendance: Leadership Conference, Camp, and Seasonal Mixers• Collaborate with 12 other regional Presidents on a Presidents' Council to drive vision for regional improvement• Management of different projects and initiatives throughout the year• Recruited and lead a full executive board and year-round staff through building… Show more • Drive the United Vietnamese Student Association of Northern California’s yearly operations• Plan and execute year-round regional events of 300+ in attendance: Leadership Conference, Camp, and Seasonal Mixers• Collaborate with 12 other regional Presidents on a Presidents' Council to drive vision for regional improvement• Management of different projects and initiatives throughout the year• Recruited and lead a full executive board and year-round staff through building interpersonal relationships• Increased annual Leadership Summit attendance from 200 to 300 attendees between 2018 – 2019• Identified areas of improvement and created 6 new Cabinet Staff teams to drive efficiency of organization’s operations• Created organization resources surrounding planning processes, event processes, guidelines and expectations for staff and board members to ensure that institutional knowledge is passed on• Developed onboarding and training processes for new staff members to ensure quality performance• Pushed out a new campaign for Asian Pacific Islander Heritage Month• Developed a fundraising campaign for our Collective Philanthropy project that raised $500 over the course of 1 month Show less

• Triage incoming calls by determining the nature and urgency of the call• Provide general administrative and clerical support• Utilize Outlook to maintain and manage weekly calendar

• Utilize Salesforce and consultative sales techniques to qualify and place prospective Behavioral Health clients for nationwide network of Residential, Outpatient, Intensive Outpatient, and Partial Hospitalization Programs. • Gather needed information about the prospective client and process that information through use of Salesforce• Complete a detailed assessments in order to assure clinical appropriateness for the facility or level of care recommended• Assist prospective… Show more • Utilize Salesforce and consultative sales techniques to qualify and place prospective Behavioral Health clients for nationwide network of Residential, Outpatient, Intensive Outpatient, and Partial Hospitalization Programs. • Gather needed information about the prospective client and process that information through use of Salesforce• Complete a detailed assessments in order to assure clinical appropriateness for the facility or level of care recommended• Assist prospective clients, clinical professionals, and family members of prospective clients in the process of seeking treatment for addiction issues or psychological illness• HIPAA certified and compliant to protect patient confidentiality. Show less

• Triage calls by understanding clients’ purpose, needs, and urgency• Understand the National Resource Center activities and provide clients with excellent customer service• Make reliable warm transfers Advisors to program staff, ensuring that the client is connected with the right people• Handle high volumes while clearly explaining the call process and ensure that the client gets connected to the right place as soon as possible

• Organize and plan annual leadership conference including booking hotel rooms, securing venues, seeking Key Note speakers and obtaining sponsorships• Finalize an hour-to-hour schedule (Playbook) for Saturday and Sunday • Communicate with Key Note speakers, Workshop Presenters, and Funshop Presenters to ensure their needs are met • Maintain communication with ten committee directors one-on-one and attending committee calls to keep up-to-date with planning progress • Delegate… Show more • Organize and plan annual leadership conference including booking hotel rooms, securing venues, seeking Key Note speakers and obtaining sponsorships• Finalize an hour-to-hour schedule (Playbook) for Saturday and Sunday • Communicate with Key Note speakers, Workshop Presenters, and Funshop Presenters to ensure their needs are met • Maintain communication with ten committee directors one-on-one and attending committee calls to keep up-to-date with planning progress • Delegate tasks and set deadlines for completion of goals • Facilitate staff meeting with over 30 individuals to discuss pros and deltas • Successfully recruited over 250 attendees to attend • Identify and troubleshoot critical issues on the weekend of Summit in order to ensure smooth operation of event. Show less

Safely operating ASUCD Unitrans transit vehicles in the City of Davis while assisting passengers with transit related inquires such as bus fare, transfer policy, and arrival/departure times• Maintain standards of performance and customer service under stressful conditions• Maintain a Class B license with air brakes and passenger endorsements• Obtain 500 safe driving hours in order to get Out of Town Charter trained and Double Deck trained• Undergo yearly refresher training… Show more Safely operating ASUCD Unitrans transit vehicles in the City of Davis while assisting passengers with transit related inquires such as bus fare, transfer policy, and arrival/departure times• Maintain standards of performance and customer service under stressful conditions• Maintain a Class B license with air brakes and passenger endorsements• Obtain 500 safe driving hours in order to get Out of Town Charter trained and Double Deck trained• Undergo yearly refresher training for both single and double deck buses and pass a company policy test • Keep passenger logs, performed basic mechanical troubleshooting, maintained constant communication with the dispatcher, drivers, and supervisors to maintain on-time performance.• Exercise high degree of independent responsibility and maintained standards of performance and customer service under stressful conditions.• Receive comprehensive driving and safety training, and achieved over 1300 consecutive safe driving hours Show less