I am the owner and manager of a cremation company in Sacramento, CA. I founded the company in 1995. With tenacity and determination, Simple Traditions has climbed its way to being one of the top ranking funeral homes in Northern California . Our website is simpletraditionsinc.com. Our advertising venue is radio, internet and word of mouth. Inspirational book: "The Little Engine Than Could "Motto: " I think I can, I think I can, I know I can........."Position Description: Managing an office that averages 60 cases a month. Working with family members who have just experienced the loss of a loved one. Coordinating services such as viewings, embalming, witness cremations, shipping of human remains, scattering of ashes, burials, veteran benefits and services, social security benefit documentation, urn and casket selection.Personal skills:Patience, compassion, patience, expediency, professional interaction with physicians, government agents & military coordinators. Exceptional patience, ability to work smoothly and efficiently under uncommonly stressful situations, phone etiquette. Bookkeeping skills, understanding of tax requirements, licensing, organization, management of employees. Most important , averting and recognizing job burn out of employees and self.