Nancy Harper Email & Phone Number

Philadelphia, Pa, Us

Norwalk, Connecticut, United States (Remote)

Fort Washington, Pennsylvania, United States

Responsible for the operational management and program growth of a large captive program in the commercial automobile insurance space.- Responsible for leadership, training and supervision of a 15+ sales team placing and servicing client accounts countrywide.- Develop and champion business improvement processes that align and prioritize projects linked to strategy.- Manage to constant program changes by executing on and delivering program adjustments and enhancements.- Management and development of client and carrier relationships.

Fort Washington, Pennsylvania, United States

Responsible for managing a team of Commercial Property & Casualty sales agents while also pursuing new program development opportunities.- Management of Commercial Insurance Sales Team placing multiple coverage lines across a variety of professionals.- Responsible for sales and new program development in the franchise business space.- Partner with insurance carriers to create program specific product offerings delivering added value.- Spearheaded multiple growth opportunity considerations within the department.

Hatboro, Pennsylvania, United States

Responsible for managing a team of insurance agents selling Commercial Property and Casualty products to numerous professional industries including within the trucking space.- Management of commercial auto program for a well-known transportation and supply company.- Responsible for transportation program sales staff and management of customer service and program operations.- Managed and strengthened cross sell team to increase sales and improve quality of service to customers.- Consistently delivered on departmental service, sales and revenue goal metrics.

Hatboro, Pennsylvania, United States

Responsible for managing a Commercial Insurance book of business within the technology and pharmaceutical space.- Managed and strengthened key broker and client relationships to generate new business opportunities and maintain renewal accounts.- Identified and executed on cross sell opportunities.- Consistently met New and Renewal business sales goals.- Company representative for Trade Show Association Meetings.- Assisted with program realignment to new management along with development and implementation of new process structure.

Hatboro, Pennsylvania, United States

Responsible for management and development of sales and service staff to meet the changing needs of the AICPA’s Professional Liability Insurance book of business.- Managed Business Development team to increase consumer sales and improve quality of service to customers.- Consistently delivered on departmental service, sales and revenue goal metrics.- Developed and maintained productive and collaborative relationships with association partners.- Analyzed sales opportunities and formulated market penetration strategies.

Hatboro, Pennsylvania, United States

Responsible for handling high volume, nationwide Professional Liability Insurance accounts for the AICPA.- Consistently met New & Renewal business sales goals.- Product Lead for Division.- Company Representative for Trade Show Association Meetings.- Lead for new product development and implementation.

Lansdale, Pennsylvania, United States

Identified and independently resolved client service issues related to a 1500 plus block of business for Property & Casualty and Life & Health products. Including insurance availability and eligibility, coverage clarification, billing, rates, and claim submission. Provided coverage quotes for potential new clients. Managed new business issues and delivery process including data collection and integrity.

Horsham, Pennsylvania, United States

Managed day-to-day activities of an assigned book of business. Responsible for coordinating client deliverables through internal functional partners. Served as daily single point of contact for brokers, client contacts and other external parties. Monitored renewal activity and product experience. Developed and maintained successful relationships with clients and brokers. Independently researched and responded to verbal and written service related issues for Group Life and Disability products. Worked closely with sales and underwriting to provide technical information regarding all aspects of plan designs. Identified and developed profitable opportunities for additional business with existing accounts.