Handle customers inquires and complaints in a professional and efficient matterOversee all aspects of the business, including but not limited to sales, marketing, finance, human resources, operations, and customer serviceHiring, training, scheduling, supervising and evaluating employeesEvaluating customer satisfaction to improve customer service and salesSetting business goals and strategies to up-sale services Designed a unique lash product and developed a beauty training… Show more Handle customers inquires and complaints in a professional and efficient matterOversee all aspects of the business, including but not limited to sales, marketing, finance, human resources, operations, and customer serviceHiring, training, scheduling, supervising and evaluating employeesEvaluating customer satisfaction to improve customer service and salesSetting business goals and strategies to up-sale services Designed a unique lash product and developed a beauty training courseGrew to lead and maintain a team of 4 lash artist Show less

Consulted sales and closed treatment plans Managed patient financial accountsSet goals for sales and collections Insurance processing, credentialing, appeals, EOB etc Managed day-to-day operations of dental office Oversee patient relations and manage patient complaintsRecruited, interviewed, hired and trained

Supervised practice sales, collection, staff and call center Consulted sales and closed treatment plans Managed patient financial accountsSet goals for sales and collection Insurance processing, credentialing, appeals, EOB etc Managed day-to-day operations of dental office Oversee patient relations and managed patient complaints

consulted sales and closed treatment plans Confirmed and scheduled appointments Insurance verificationBilling and collectionsAssisted Dr. with all chairside procedures

SalesOversee retail inventory Opening and closing of store Assisted with payroll Scheduled and supervised staff Managed staff and production of store