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Nancy Norris is a Director Operations at Fiserv.
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Director OperationsFiserv Signature Mar 2006 - Apr 2020Managing staff, procedures, and work flow in support of distributed and core systems processing at multiple locations. Proven record of meeting and exceeding SLA requirements and client expectations.Primary skills include facilitating collaboration between diverse individuals and groups, change management, analyzing and maximizing the efficiency of work flows, disaster recovery, business recovery, and the resolution of escalated problems. Responsible for successfully transitioning a… Show more Managing staff, procedures, and work flow in support of distributed and core systems processing at multiple locations. Proven record of meeting and exceeding SLA requirements and client expectations.Primary skills include facilitating collaboration between diverse individuals and groups, change management, analyzing and maximizing the efficiency of work flows, disaster recovery, business recovery, and the resolution of escalated problems. Responsible for successfully transitioning a multi-shift, tactical operations department to 100% remote work in August of 2018. Show less
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Mis Team Leader, Technical Client Support Manager, Operations ManagerFiserv Feb 1998 - Mar 2006Held positions of increasing responsibility within the client services, technical client services, and operations areas.
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Senior Operations AnalystPnc Bank Apr 1997 - Feb 1998Analyzing department work flows, determining standards,and recommending procedural and service improvements.Certification in HP Maynard MOST and mini-MOST workflow analysis tools was obtained for and used in this initiative.Successful projects included analysis of the customer information and bill payment departments.
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Research Analyst, Supervisor I/O Control, Manager Control Center, Senior Product Support SpecialistFiserv Apr 1981 - Apr 1997Held positions of progressive responsibility including implementing Process Control as a new department under Operations,playing a key role in transitioning 2 data centers to new locations, coordinating workflow between multiple departments and locations, training, documentation, and the resolution of escalated client and vendor issues.
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Tax And Insurance SupervisorSouth Pittsburgh Savings Jul 1979 - Mar 1981
Nancy Norris Skills
Nancy Norris Education Details
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Art/Art Studies, General -
Classes In Programming And Accounting
Frequently Asked Questions about Nancy Norris
What is Nancy Norris's role at the current company?
Nancy Norris's current role is Director Operations at Fiserv.
What is Nancy Norris's email address?
Nancy Norris's email address is na****@****erv.com
What is Nancy Norris's direct phone number?
Nancy Norris's direct phone number is +161735*****
What schools did Nancy Norris attend?
Nancy Norris attended Washington And Jefferson College, Robert Morris University.
What skills is Nancy Norris known for?
Nancy Norris has skills like Problem Solving, Negotiation, Collaboration, Change Management, Managing Workflow, Client Liaison, Deliver Results, Listener, Problem Management, Disaster Recovery, Software Documentation, Team Leadership.
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Nancy Norris
Professional Development Coach At Norris Business SolutionsNashville Metropolitan Area -
Nancy Norris
San Francisco, Ca1yahoo.com -
Nancy Norris
Vernon Hills, Il4spi-services.com, techsell.net, opinionlab.com, europaeye.com4 +184738XXXXX
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