Responsible for advanced administrative duties including program eligibility determination, data entry and analysis, and record keeping. Manage reporting processes, create and receipt purchase orders in Financial Edge for payments relating to training and supportive services, and follow up with vendors for invoices. Assist in client enrollment and recording milestone achievements in MS spreadsheets and WorkForce One. Run monthly and quarterly reports and respond to requests for program specific… Show more Responsible for advanced administrative duties including program eligibility determination, data entry and analysis, and record keeping. Manage reporting processes, create and receipt purchase orders in Financial Edge for payments relating to training and supportive services, and follow up with vendors for invoices. Assist in client enrollment and recording milestone achievements in MS spreadsheets and WorkForce One. Run monthly and quarterly reports and respond to requests for program specific data. Monitor counselor performance and provide guidance in performing computerized case management data entry for efficiency and accuracy; including teaching new staff. Audit program and client data and files to ensure accurate information is sent to managers and external funders. Collaborate with Sector Pathways team as well as SNAP E&T staff, internal HIRED Dislocated Worker and MFIP staff, and various external vendors. Work on specific projects as directed for special initiatives. Maintain confidentiality regarding client and program related information. Conduct background checks to determine client eligibility per program guidelines. Show less

Responsible for case management and coordination of career services for participants in Adult WIOA, TAA, and Dislocated Worker programs seeking reemployment. Conduct initial intakes and screenings for enrollment per program requirements and determination of client strengths, current economic situation, and barriers to employment and services. Administer and interpret various assessments including but not limited to career, personality, and achievement tools such as SelectAble, MBTI, and SII… Show more Responsible for case management and coordination of career services for participants in Adult WIOA, TAA, and Dislocated Worker programs seeking reemployment. Conduct initial intakes and screenings for enrollment per program requirements and determination of client strengths, current economic situation, and barriers to employment and services. Administer and interpret various assessments including but not limited to career, personality, and achievement tools such as SelectAble, MBTI, and SII. Adhere to Federal Data Privacy Laws while documenting and communicating with multi tiered partners, community agencies, businesses, and educational institutions. Maintain and report accurate data using several computerized data tracking software components such as MS Office, Financial Edge, WorkForce One. Effectively coach and motivate participants to achieve individualized solutions toward economic self sufficiency and personal growth. Prepare quarterly reports relating to program goals and outcomes. Lead group intake orientations for program eligibility and intakes and teach career related workshops as needed. Show less

Provided career counseling to military veterans through Federal Jobs for Veterans Program. Provided case management, training services, and educational plan development to current and retired military staff and families. Worked with State of MN Veterans Services departments to recruit program participants and enroll them in the program. Helped participants develop and achieve return to work, military to civilian transitions, and educational goals per individual needs. Responsible for educating… Show more Provided career counseling to military veterans through Federal Jobs for Veterans Program. Provided case management, training services, and educational plan development to current and retired military staff and families. Worked with State of MN Veterans Services departments to recruit program participants and enroll them in the program. Helped participants develop and achieve return to work, military to civilian transitions, and educational goals per individual needs. Responsible for educating government, business, and educational partners on the benefits of hiring and educating military veterans. Performed data intake and ongoing record management per agency and federal policy guidelines. Developed and taught workshops that included topics relating to resume development, job interviewing, networking, salary negotiations, career exploration, industry research, developing a budget, and use of social media in job search. Show less

Provided Academic Advisor and degree plan development to online university for undergraduate and graduate level students in the School of IT, School of Business, and School of Human Services. Taught several sections of the Introductory Learner Success Lab each quarter to new enrollees. Worked closely with student services to identify issues related to financial aid, transcript requests, instructor contact, and IT issues within the courseroom. Instrumental in forming Capella's first online… Show more Provided Academic Advisor and degree plan development to online university for undergraduate and graduate level students in the School of IT, School of Business, and School of Human Services. Taught several sections of the Introductory Learner Success Lab each quarter to new enrollees. Worked closely with student services to identify issues related to financial aid, transcript requests, instructor contact, and IT issues within the courseroom. Instrumental in forming Capella's first online career center. Coached students relating to identifying and resolving issues involving barriers to degree completion. Heavy use of IT and phone technology. Show less