Nancy Petersen

Nancy Petersen Email and Phone Number

Director Enterprise Applications and Data Services @ Seattle Public Schools
Kirkland, WA, US
Nancy Petersen's Location
Kirkland, Washington, United States, United States
Nancy Petersen's Contact Details
About Nancy Petersen

Skilled IT Director with broad Information Technology experience managing support, business analysis, training, development, implementation, system & network administration, procurement and data center operations. Excellent leader promoting staff growth and success by using their talents and skills to best advantage. Able to propel teams of creative people by organizing the wealth of ideas and concepts into concrete project plans and then leading their development and implementation as workable solutions. Proven ability to create, focus and expand service offerings to provide superior results in changing environments. Able to de-escalate highly charged situations and to create collaborative solutions and strong partnerships. Creates customer-focused governance structures to prioritize projects and work efforts to leverage limited resources.Specialties: Personnel development, performance management, coachingTechnical trainingManaging projects, implementationLeading cross-functional teams, problem-solvingOperations management

Nancy Petersen's Current Company Details
Seattle Public Schools

Seattle Public Schools

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Director Enterprise Applications and Data Services
Kirkland, WA, US
Website:
seattleschools.org
Employees:
5233
Nancy Petersen Work Experience Details
  • Seattle Public Schools
    Director Enterprise Applications And Data Services
    Seattle Public Schools
    Kirkland, Wa, Us
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  • Seattle Public Schools
    Director Enterprise Applications & Data Services
    Seattle Public Schools Sep 2009 - Present
    Seattle, Wa
    Have leadership responsibility for student information systems, business systems, web and collaboration technology. Teams support roughly 8,000 staff and 52,000 students and their families throughout the city of Seattle.• Developed and instituted effective tiered prioritization governance of SAP enhancements and projects in a culture where no governance existed. Now part of team developing district wide methodology for project intake, tracking and prioritization.• Led teams in politically trying situations to successful conclusions while promoting the growth of staff and building strong, lasting partnerships with business customers and district partners.• Oversaw the successful installation, customization, integration to launch a new student information system, reducing an 18-month project to 6 months during a time of budgetary crisis.• Oversaw customer training and support, SDLC process creation and performance of system and application upgrades; provided effective coaching and mentoring to staff and strong vendor management.• Significantly improved district web presence by conducting an RFP to purchase organization’s first hosted web platform and directing projects to design and publish websites. Most recently directed project to purchase and migrate to ADA compliant website; included addition of processes to test and monitor for compliance and development of support structures to encourage creation of ADA compliant web pages.• Managed implementation of ITIL framework for incidents, problem management and change requests.• Determined need for additional capacity, leveraged contractors, temporary staff from schools and vendor support where possible.
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  • Olympic College
    Interim Executive Director Information Technology
    Olympic College Jun 2009 - Sep 2009
    Duties: Responsible for management of Information Technology department providing all technical services and support for Olympic College and its branch campuses. This was a contract position I was asked to fill in order to continue project management of a number of major IT projects and to help increase the collaboration between the IT department and other college constituents. Projects:• Oversaw design and development of new web infrastructure and internal and external web sites. Collaborated with president’s cabinet members to create processes and standards for ongoing web design, documentation, approval and regular refresh of content and applications. • Led improvements in network and server infrastructure to support web application development and broader wireless availability.• Worked with department heads to begin College Technology plan supporting college needs and goals and addressing improvement goals from Accreditation self-study effort.• Supported continued progress of IT projects across the college, including equipment procurement for new building, support of instruction and administration, integration of new applications and legacy system data, quarterly rebuild/upgrade of computer lab and classroom equipment and management of classroom ITV resources.
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  • Washington State Board For Ctc (Formerly Center For Information Svcs)
    Director Technical Services
    Washington State Board For Ctc (Formerly Center For Information Svcs) Aug 2000 - Aug 2009
    Responsible for overall management and direction of all division functions associated with centralized data processing, networks, and production systems for 34 Community and Technical Colleges and internal CIS personnel. Oversaw the managers and supervisors in the Systems, Networking and Production Services departments who provided design and support for varied environments, including Windows, Unix/Linux, & HP3000/MPE. Developed and managed goals, directions, and strategies for providing high levels of customer service with efficient use of resources. Managed budget of nearly $5 million. Responsible for Security Program creation, implementation and compliance. Directed Data Center for all centralized applications and data, including payroll production for over 42,000 employees totaling $978M annually.
  • U S West
    Manager Remittance Processing Svcs Staff
    U S West Sep 1997 - Aug 2000
    Responsible for a staff providing systems and process support for Remittance Processing Services operations located in six sites. Position created technical strategy, oversaw the design and development of operational processes, and facilitated linkages with cross-departmental clients. Accountable for all processes, systems, and interfaces in support of operations in six states for 300 people in total, processing over 10 million customer payments monthly and depositing over $12 billion annually. Team’s analysis and development supported current processing as well as meeting the needs of new billing initiatives in the corporation and alternative payment methods developing throughout the payment processing industry.
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  • U S West
    Rev Ops Mgr - End User Computing Support
    U S West Apr 1994 - Sep 1997
    Responsible for provision of Application Development and LAN/Desktop support to 700 clients across multiple sites. Position develops computing needs assessment and negotiates capital funds for technology initiatives in support of business needs of Revenue Operations. Accountable for developing, funding and implementing technical strategies for the department.
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Nancy Petersen Skills

Leadership Management Program Management Integration It Strategy Project Management Cross Functional Team Leadership Team Leadership Software Development It Management Strategy Databases System Administration Personnel Management Training Process Improvement Coaching Performance Management

Nancy Petersen Education Details

Frequently Asked Questions about Nancy Petersen

What company does Nancy Petersen work for?

Nancy Petersen works for Seattle Public Schools

What is Nancy Petersen's role at the current company?

Nancy Petersen's current role is Director Enterprise Applications and Data Services.

What is Nancy Petersen's email address?

Nancy Petersen's email address is pa****@****pic.edu

What is Nancy Petersen's direct phone number?

Nancy Petersen's direct phone number is +120625*****

What schools did Nancy Petersen attend?

Nancy Petersen attended Bethany College.

What skills is Nancy Petersen known for?

Nancy Petersen has skills like Leadership, Management, Program Management, Integration, It Strategy, Project Management, Cross Functional Team Leadership, Team Leadership, Software Development, It Management, Strategy, Databases.

Who are Nancy Petersen's colleagues?

Nancy Petersen's colleagues are Curtis Carol, Marcus Lewis, Christine Mattfeld, Michael Mccullough, Marci Lock, Antoinette Felder, Saira Palma.

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