Nancy Phan Email & Phone Number

United States

As an authoritative specialist in the fields of sustainability, Environmental, Social, and Governance (ESG), and responsible sourcing, I possess a particular focus on issues related to human rights, forced labour and responsible recruitment. This includes areas such as state-imposed forced labour, recruitment fees, and associated costs. I am actively involved in the development and implementation of strategies aimed at enhancing risk detection and mitigating the occurrence of forced labour within the supply chains of Sedex global members. My work is driven by a commitment to promoting ethical business practices and improving labour conditions worldwide.

Perth, Western Australia, Australia

Provided climate change and ESG consulting, risk assessment, extensive operations and transformation focused training and development. Lead and coordinate project workstream delivery with a focus on outcomes and impact. Provide the right sustainability strategy to businesses with competitive advantage and supports long-term success. Delivering sustainability engagements across a diverse range of areas including GHG emissions, climate change, and decarbonization. Lead, develop & implement a sustainability strategy and framework to deliver on Group’s sustainability commitments. Provide recommendations for sustainability initiatives to improve the key areas of environmental focus, including but not limited to water stewardship, scienced based targets, waste and emissions reduction, packaging sustainability, carbon neutrality and renewable energy. Provide expertise and strategic guidance to the business to ensure the delivery of environmental sustainability outcomes. Demonstrating a positive and proactive attitude towards health and safety by promoting a safety culture within the workplace. Track important dates and requirements for all Sustainability reporting required, and ensure they are submitted in a timely manner.  Support compliance to federal and state-based legislation and authorities through accurate reports as required. Review and recommend compliance programs and initiatives  Lead sustainability and environment audit programs  Maintain certification of agreed programs

Ho Chi Minh City, Vietnam

Provided critical operational support, analytical support, risk assessment, and business sustainability development strategies for a leading global provider of home furnishing products. Managed the workflow process and confirmed that the sustainability aspect of the Business Development Manager action plan was implemented. Ensured the achievement of operational objectives and maximized value creation for the company (resource rationalisation, IWAY auditor, logistics management support, operational improvements). Utilised analytical thinking, problem-solving, and communication skills to enhance processes that accounted for significant operational efficiencies and increase in the end to end agility. Managed several critical strategic, compliance, and risk governance initiatives focused on growth, quality improvements, and operational excellence. Served as a project leader for several successful projects including the Health and Safety project in the Purchasing Organization Area (POA) SEA (South East Asia), Health and Safety Taskforce in the Asia Pacific, and the Community Involvement in POA SEA. Played a key role in evaluating and strengthening internal controls to mitigate risk exposure and implemented initiatives that improved working and living conditions for people involved in the production of IKEA products. Planned and performed successful audits in accordance with IWAY Working Methods and IKEA - Supply Chain Audit Procedure.

Ho Chi Minh City, Vietnam

Directed strategic operations and led compliance initiatives for a company that partners with licensors to design, market and globally distribute the most iconic brands in the world inclusive of Nike, Levis, Docker, Jordan etc. Maintained responsibility for researching potential compliance issues and updates of local and national labour laws. Provided advice and guidance to ensure that the business is conducted in compliance with the highest legal and regulatory standards. Managed several successful critical strategic, compliance, and risk governance initiatives focused on growth, quality improvements and operational excellence. Established a reputation for staying up-to-date with industry’s rules, regulations, and company’s policies. Implemented several critical strategic, compliance, and risk governance initiatives focused on growth, quality improvements and operational excellence. Communicated insights and recommend actions to improve the planning process across the organisation. Participated in the formulation and implementation of compliance measures and procedures for smooth operations.

Ho Chi Minh City, Vietnam

Provided leadership and direction for the development and execution of audits and ensured that the United Kingdom-based apparel and fashion company was in compliance with Vietnam’s rules and regulations. Played a key role in evaluating and strengthening internal controls and mitigating risk exposure. Worked with other senior executives on developing as well as implementing short and long term business objectives and opportunities. Streamlined processes, executed strategic business decisions using sound problem-solving strategies that led to significant results for the organisation. Developed, implemented, and managed the in-house audit programmes across nine factories that accounted for adherence to the overall goals and standards of the organisations. Developed the audit strategies and risk assessment methodology and collaborated with third-party auditors to execute successful external audits. Collaborated senior executives to execute change management, corporate strategies, business development plans and organisational development initiatives that led to measurable results. Play a key role as the Safety, Health and Environment Supervisor to take care all aspects of ESH compliance to comply with the Brand requirements.

Master Of Science - Ms, Master Of Sustainable Development, Distinction

Certification, Language Interpretation And Translation

Certificate, Digital Communication And Media/Multimedia

Diploma Of Education, Hospitality Administration/Management

Certification, Occupational Safety And Health Technology/Technician

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Applied Science - Basc, Pedagogy Of English Studies