Nancy Raafat Email & Phone Number

Cairo, Eg

Cairo, Egypt

Cairo, Egypt

New Cairo, Cairo, Egypt

Giza Governorate, Egypt

• Provides administrative and secretarial support for the Director of the Finance Department and direct reports as needed, including typing and transcribing. Proofreads correspondence and minutes.• Maintains and distributes for signature corporate files.• Independently composes correspondence and minutes of meetings.• Answers telephone, screens calls and refers callers to the appropriate individual. • Processes incoming and outgoing mail. Opens sorts and prioritizes correspondence.•Prepares reports and proposals for final distribution.• Files correspondence, records, reports and minutes.

Heliopolis, Cairo, Egypt

- Provides secretarial and administrative support to the General Manager .- Coordinates work with other executive and support staff to ensure a high performance, customer service-oriented work environment.- Types and/or drafts memoranda, correspondence, and other documents and reports often of a highly sensitive and confidential nature; - Ensures materials and reports for signature are accurate and complete; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures.- Schedules, prepares agenda and meeting materials and types minutes for various meetings.- Maintains the General Manager’s calendars; coordinates, arranges and confirms meetings. - Receives telephone calls, providing information and handling issues that may require sensitivity and use of sound, independent judgment. - Responds to requests for information and complaints, refers matters to appropriate District staff and/or takes or recommends action to resolve the request or complaint.

Cairo Governorate, Egypt

- Coordinate all logistics for events, conferences, and trade-shows - Maintain client dashboard page with announcements and events - Assist the sales and marketing teams with the production of routine emails as needed - Perform Sales force administrative work.- Maintain Marketing calendar. - Maintain the inventory of promotional items.- Assist with the preparation of presentations.- Handle specific projects as assigned.

Cairo, Egypt

- Operate as the lead point of contact for any and all matters specific to your customers- Build and maintain strong, long-lasting customer relationships- Negotiate contracts and close agreements to maximize profit- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors- Ensure the timely and successful delivery of our solutions according to customer needs - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders- Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)- Prepare reports on account status- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment- Assist with high severity requests or issue escalations as needed

Boieng Egypt, Sitco

- Processing a high volume of product orders.- Processing invoices for all sales transactions- Checking prices and contracts are up to date.- Reporting monthly sales results to the sales team.- Supporting the sales force with general operations to help reach the team’s objectives.- Taking phone calls from customers.- Communicating internally important feedback from customers.- Processing staff timesheets.- Dealing with and responding to high volumes of emails.

Cairo Governorate, Egypt

- Provide guidance to clients - Answer telephone calls and provide accurate information to clients- Keep clients updated on currently available promotions- Process payments from clients - Keep register of long and existing clients for them to enjoy benefits given to loyal customers- Give appointments to clients on specific days- Ensure that the front desk is clean and organized for free movement - Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments- Assist in developing promotional events, which focus on increasing the clientele - Manage the visitor register to keep record of people on a daily basis- Receive customer complaints and feedback and direct them to appropriate offices for resolution.

Cairo Governorate, Egypt

- Reporting monthly sales results to the sales team.- Supporting the sales force with general operations to help reach the team’s objectives.- Taking phone calls from customers.- Communicating internally important feedback from customers.- Processing a high volume of product orders.- Processing invoices for all sales transactions- Checking prices and contracts are up to date.- Processing staff timesheets.- Dealing with and responding to high volumes of emails.

Cairo Governorate, Egypt

- Act as the point of contact between the executives and internal/external clients- Undertake the tasks of receiving calls, take messages and routing correspondence - Handle requests and queries appropriately- Maintain diary, arrange meetings and appointments and provide reminders- Take dictation and minutes and accurately enter data- Monitor office supplies and research advantageous deals or suppliers- Produce reports, presentations and briefs- Develop and carry out an efficient documentation and filing system