Lead Generation & Client Acquisition:Identify and pursue new business opportunities in the commercial property management sector, including multifamily and hospitality. Develop and implement strategies to attract new clients for plumbing, HVAC, and pool/spa services.Relationship Management:Build and maintain long-term relationships with property managers, facility directors, and key decision-makers. Act as the primary point of contact for new clients, ensuring customer satisfaction and service excellence.Market Research & Strategy:Analyze market trends and client needs to develop business strategies. Provide insights on new service offerings, pricing strategies, and market positioning to optimize business development efforts.Collaboration & Teamwork:Work closely with the operations, marketing, and sales teams to align business development efforts with overall company goals. Collaborate on targeted marketing campaigns to support lead generation.Sales Performance & Reporting:Set and achieve sales targets, maintaining accurate records of business development activities. Provide regular updates to senior management on progress, new opportunities, and pipeline management.

Managed resident delinquencies, evictions and legal notices and performed pre-close and closeout accounting. Completed financial reports, audits, and property inspections. Processed move ins, move outs and lease renewals.Achieved high resident retention and leasing expectations.Processed invoices for payment to vendors. Completed market surveys, and lease expiration matrix. Monitored Lead Management and Prospect Follow ups.

Managed and oversee overall operations of two properties of a total 376 units, including maintenance and office functions. Communicate with residents, prospects and vendors. Effectively leading the property team to ensure efficient property operations on all levels. Responsible for managing cost control and revenue programs, developing annual operating budgets, and developing strategic sales and marketing plans. Evictions and legal notices and performed pre-close and closeout accounting. Complete financial reports, audits, and property inspections. Process invoices for payment to vendors.

Trained and mentored five property managers. Looked over all financials and helped with budgets under Sr Regional over southern region. Worked with ownership and Asset Manager to develop scopes on Cap X projects. Maintained property occupancy by effectively retaining residents and successfully marketing property to attract new residents. Supervised property managers and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling. Conducted market analysis to set weekly & monthly property goals. Increased revenue while maintaining controllable expenses including revenue collections and delinquency control. Maintained delinquency under 3 percent as Assistant Property Manager.

Managed resident delinquencies, evictions and legal notices and performed pre-close and closeout accounting.Completed financial reports, audits, and property inspections. Processed move ins, move outs and lease renewals.Achieved high resident retention and leasing expectations.Processed invoices for payment to vendors. Completed market surveys, and lease expiration matrix. Monitored Lead Management and Prospect Follow ups.

Conducted apartment tours and obtained contact information from prospective residentsEfficiently prepared leasing paperwork (e.g., guest cards, applications)Explained lease provisions and community policies to new and current residentsConducted move in walk through and new resident orientationsCollected and posted security deposits, rent and payments for move-insResponded to emails, Marketed with both Craigslist and FacebookKept up to date with all Lead Management and Prospect Follow ups.

Consistently maintain a 65% closing ratio which helped our community maintain budgeted expectationsManaged and trained three leasing consultantsAudited leasing files and scored 94 on last RPM file auditIncreased NOI by renting homes at above market ratesConducted move in walks and new resident orientationsResponded to emails, marketing for CraigslistReported Weekly Market Surveys to PM and set weekly goals for new leases/renewalsIncreased Resident Retention by planning and executing resident events

Conducted apartment tours and obtained contact information from prospective residentsEfficiently prepared leasing paperwork (e.g., guest cards, applications)Explained lease provisions and community policies to new and current residentsConducted move in walk through and new resident orientationsCollected and posted security deposits, rent and payments for move-insResponded to emails, Marketed with both Craigslist and FacebookKept up to date with all Lead Management and Prospect Follow ups.