Nancy Schaefer Email & Phone Number

Oceanside, Ca

Greater San Diego Area

On-boarding of new vendor options, maintain vendor compliance and resolving client concerns. Provide strategy and leadership in maintaining vendor pricing margins and team metrics. Negotiate fees with appraisers nationwide. Ensure the company is following each state AMC licensing requirement as it relates to the AMC and its appraisers.

analyize lender disputer with appraisals and BPOs. Work with the appraisers and real estate agents until we arrive a a satisifactory resolution. BPO Reviewer review agent BPOs for quality and work with real estate agents to get any issues resolved in a timely matter. Work with the clients to get any disputes on the BPOs resolved.

Poway, California

manage the account for new markets, pools of loans, mostly from Wall Street, from start to finish. Client liaison to retain current business. Client liaison and partner with sales team. - Developing business and building relationships with real estate lenders.- focused on improved response time by finding preferred appraisers with better fees while still focusing on quality reports. Improved sales volume with lender of over 300% as a result of personalized attention, client visits, improved communications and superior client care. Identify clients slipping in volume and what we can do to get the business back. Client escalation/ point of contact. Final resolution of client problems. Take all client escalation calls and determine how to best solve their problem. Strengthening commitments to clients with improved results.Appraisal Panel Management – work with the panel of appraisers to ensure license and insurance is up to date. Started a new program of preferred appraisers.

Poway, California

Coordinate appraisals between the lender and appraisers throughout the U.S. Client liaison; cultivating and harvesting clients such as Aurora Loan Services, Fieldstone, First Franklin, Homefield Financial.; Realtor – Listed and sold residential properties in the northwest suburbs of Chicago for an internationally recognized real estate organizationDeveloped marketing plans and prepared market analyses for prospective clients.Performed sales presentations and conducted home buyers’ seminarsPrepared and negotiated real estate contracts assisted with financing, and coordinated closings.Assisted with corporate relocation.

Mount Prospect, Illinois

Taught 3 to 8 year old children using various educational software programs on IBM & Mac. Also did marketing to obtain new centers for the Computertots program.