As a seasoned healthcare executive with a passion for operational excellence and patient-centric care, I bring over 10+ years of experience in leading and optimizing healthcare operations. Throughout my career, I have successfully orchestrated multimillion-dollar healthcare facilities to peak performance, focusing on enhancing patient outcomes with ensuring robust financial management. My expertise lies in strategic planning, policy formulation, and process improvement, which I leverage to streamline operations, improve efficiency, and foster a culture of continuous improvement. I have a proven track record in managing diverse teams, implementing healthcare information systems, and navigating complex regulatory environments to achieve organizational goals.I hold a Certified Medical Professional Executive (CMPE) certification and am actively involved in professional associations. My commitment to excellence extends to mentoring and developing healthcare professionals, ensuring they deliver high-quality care in alignment with industry standards.I am passionate about driving positive change in healthcare delivery and am dedicated to leveraging my skills to contribute to organizational success.
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Practice ManagerWestern Washington Medical Group Mar 2021 - Apr 2022Bothell, Washington, United States -
Clinic Operations DirectorValor Healthcare Apr 2017 - Feb 2021Seattle, Washington, United StatesCommunity Based Outpatient Clinic providing primary care services for United States Veterans. Direction of clinical and non-clinical staff, business liaison with VA and Valor Healthcare. Fiscal responsibility for clinic enrollment growth, maintaining current established veteran population. Creation and review of spreadsheets to monitor financial health of clinic, enrollment and how to improve. Corporate offices in Dallas Texas allow for independent and critical thinking skills on a daily basis. Payroll processing, approval of overtime and transmission. Currently 1 MD, 2, mid-level providers; 3 RN case managers, 2 LPN’s, Healthcare Technicians, Radiology Tech, Licensed Social Worker, Dietitian, Pharmacy and 5 Patient Support Specialist are direct reports for salary and annual review. -
Practice ManagerVisiting Physicians Association May 2015 - Apr 2016Renton, Washington, United StatesSupervision of medical assistants, providers and office support staff in a west coast start-up location for home care Primary Care Medicine Company with home office in Michigan. Responsible for daily operations, patient care coordination, conflict resolution, and interaction with corporate departments. Personnel hiring, reviews providing goals driven success, payroll functions and transmission. Relocated office from temporary suites to permanent building location, working with contractor, corporate IT to coordinate LAN and facilitate office logistics. -
Practice ManagerBack In Motion Chiropractic, Llc Dec 2002 - Oct 2014Anchorage, Alaska, United StatesManagement of an office with 2 Chiropractic physicians, 2-5 licensed Massage Therapist, Rolfers® and Myofascial Trigger Point Therapist. Responsible for payroll, taxes, benefit administration, staffing schedules and all day-to-day operations. AP/AR, Insurance billing and follow-up, conflict resolution with patients. Staff hiring, termination, and performance reviews. Provided detailed financial analysis of practice KPI’s to provider to monitor growth and marketing goals. Implementation of electronic medical records, training of all staff at all levels of user ability. Creation and maintenance of wireless LAN and installation of new computer and office machines. Development of HIPAA/HITECH compliance program, contract negotiation with insurance plans and local veteran’s services, clinical and office policy and procedures.
Nancy Spencer Education Details
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Generalist Certificate -
Medical/Clinical Assistant
Frequently Asked Questions about Nancy Spencer
What is Nancy Spencer's role at the current company?
Nancy Spencer's current role is Director of Healthcare Operations / Strategic Leader Driving Patient - Centric Excellence.
What schools did Nancy Spencer attend?
Nancy Spencer attended Green River College, Lake Washington Institute Of Technology.
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Nancy Spencer
Austin, Texas Metropolitan Area4google.com, google.com, ey.com, aceable.com1 1512750XXXX
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Nancy Spencer
Sr. Executive Administrative Assistant To Evp Utilities & Evp Energy ServicesGrove City, Oh4columbus.rr.com, hotmail.com, aep.com, aep.com2 +161471XXXXX
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2mercer.com, gmail.com
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