Nancy Steele Email and Phone Number

Support the City of Maplewood with full-service human resource functions and provide strengths-based leadership to foster an engaging environment. Partner with leaders in planning and strategy related to any human capital management objectives. Manage day-to-day human resources functions, including but not limited to employee relations, labor relations, benefit administration, recruitment and development. Implement enhanced processes, policies and guidelines strive for continuous improvement.

Provided full service human resources support for assigned groups; establishes strong relationships and developed an understand of each department's needs to provide a high level of personalized service.Advise, mentor, coach, and support leaders and employees so foster an environment where talented people can do their best work. Implemented inclusive recruitment strategies and lead the hiring process, engaged and served as a strategic partner in citywide policy development and implementation, improved service and employee experience through racial equity action teams, participate on the development team for our Bloom in Bloomington internship, and co lead Employee Resource Group for Women.

Support the organization in strategic human resource functions through programs, communications, and initiatives that create and maintain an engaged culture.Determine and create employee development programs and processes that support an excellence-driven team of hospitality professionals. Driving and developing the talent acquisition process, on-boarding program, training, recognition, performance management, employee brand, and communication creates an engaged culture resulting in an award winning, successful operation. Simultaneously supporting Convention Center leadership in continuous development as well as administrative areas such as procurement, record retention, and cost saving analysis.Responsible for the general administration, management, coordination and supervision of the day-to-day activities for the Business Services Department including workforce planning, hiring, performance management, development and training, recruitment and retention, internal communication, contracting services, and coordination and implementation of department-wide policies.

Direct and supervisor event operation staff to ensure a positive employee and guest experience.

Lead and coach staff to support an engaged workforce of hospitality professionals.Maintain the Hyatt expectations of employee focused, guest centered experience.

Completed food and beverage corporate management trainee and was promoted to Assistant Outlet Manager. This position is responsible for a three meal restaurant, lobby bar, fine dining restaurant, 24 hour coffee shop, and in room dining.