Business Systems Analyst
CurrentProvide end user assistance in troubleshooting reported issues, instructed users in SAP procedures, and act as liaison between Finance community and external consultants on issue resolutionMentor users and teammates on FI functionality including vendor/customer master data, G/L and bank master data, and activities related to vendor/customer evaluation, purchasing, sales and receivables, and credit managementAssist corporate headquarters in various global projects such as SAP Template Company Code and System Consolidation Worked with the local business users to gather local processes Presented new system process changes and functionality to end users during ‘gap’ workshopMonitored end users during User Acceptance Testing, researching and managing reported test results, documenting test successes and especially test failures for issue resolution or work around testingProvide on going post project go-live support to user community for new system and process functionality