Nancy Wright Sickmiller Email and Phone Number

• Assistant to the Chief Product officer• Assistant to the VP, Business Operations• SVP Product Engineering• SVP/GM XDR Enterprise • Assist with Calendar management for all executives, provide calendar and major meeting support for executives, including coordinating meetings requiring executives and pro-actively resolving conflicts.• Assist with event planning and management including scheduling management meetings, managing room reservations across international offices, organizing team events, and handling catering meal reservations.• File expense reports for travel and other expenses in a timely and accurate fashion.• Take departmental purchases form concept through payment, including facilitating legal and purchasing review of contracts, filing purchase orders, and receiving invoices for goods and services.• Assist as needed in all departments.• Arrange and coordinate travel plans, itineraries, and agenda for executives, resulting in 100% on-time arrival rate for all business trips

• Responsible for supporting multiple executives, including:o Senior Vice President & GM Security Business Unito Vice President Security Business Unito Vice President Chief Technology Officer, Security Business Unito Vice President Architecture & Operationso Vice President Network & Security Engineeringo Director Security Service • Manage calendars for all executives; coordinating and prioritizing meeting requests and pro-actively resolving conflicts.• Provide event planning and management, includes scheduling meetings, reserving rooms in international offices, catering meal reservations and coordinating venues as required.• Create and submit expense reports for travel, meetings and events in a timely and accurate manner.• Control departmental purchases from concept through payment, including facilitating legal and purchasing review of contracts, filing purchase orders, and receiving invoices for goods and services.• Facilitate staff and other meetings, includes capturing and distributing minutes and action items as required.• Provide office administrative support and serve as facilities backup.• Manage Security Setup and assist as needed in all departments.• Support Human Resources by ensuring proper documentation is received, orientation is provided, eye scan is completed if working in our SOC, and other miscellaneous items required for employment.

Channel Contract Specialist• Managed the order process for contracts, logging order details into Prolexic’s customer tracking systems.• Responsible for document management, including marketing material, proposal templates, pricing guides and client data.• Generated and analyzed reports, including lead-prospect-opportunity reports, customer data reports including sales, services, and segmentation, upsells/down sells/churn – using Salesforce, Excel or other tools.• Opportunity registration and management, updating of contract information within Salesforce or similar CRM software.• Maintain current client lists and sales/marketing project support via spreadsheet, Salesforce, or other format.• Coordinated and participated in global sales and account management meetings.• Support customer and prospect visits; attendance of sales/marketing events.

• Responsible for supporting multiple executives, including:o Senior Executive Vice President of Commercial Gas & Oil sales worldwide.o Senior VP. & General Manager Cruise Divisiono Director of Yacht Sales• Managed and maintained various calendars, scheduling and prioritizing meetings accordingly.• Created and processed expense reports for travel, meetings and events in a timely and accurate manner.• Answered all incoming calls and direct to appropriate individual(s)• Served as a backup for the other Executive Assistants, supporting their clients as needed.2010-2012 Billing Clerk• Performed monthly invoicing of long distance, debit cards, technical services and equipment sales.• Maintained invoice files with the required documentation and delivered invoices to customers via mail and electronically.• Worked with internal departments, including Sales, Technical Services, Enhanced Services and Collections, to resolve billing disputes.• Assist Chief Accounting Officer (CAO) and Billing Manager with various administrative tasks.

• Maintained various calendars and scheduled meetings accordingly.• Answered all incoming calls and direct to appropriate individual(s).• Backed up the other Executive Assistants.• Acted as American Express liaison for all subsidiaries of the company.• Received and distributed all incoming mail.• Prepared and maintained various accounting binders.• Managed timesheets for all applicable employees• Recorded minutes for Audit Committee meetings.• Prepared Audit Committee books and distributed to Committee attendees.• Distributed all the SEC filings to Board of Directors.• Scheduled all Investment Committee meetings and sent out weekly notifications.• Responsible for Iron Mountain archiving, ordered supplies and prepared documents for storage.• Assisted all departments promptly as requests arose.• Conducted duties in capacity as Notary Public.• Performed general administrative functions.

 Responsible for supporting multiple executives, including:o Chief Accounting Officero Senior Vice President of Marketing o President of the South Florida Divisiono Senior Vice President of Constructiono Vice President of Land Development• Coordinated internal and external meetings with senior management and Board of Directors.• Managed and maintained calendars for all Executives.• Promptly assisted various departments, including Human Resources, Sales, Internal Audit, Customer Service and Purchasing, without compromising other required daily responsibilities.• Assisted Accounting Department with various projects as required.• Maintained and reconciled all company American Express credit card accounts.• Responsible for all security access to the office. • Updated Transcentive stock option system for all stock option grants. • Assisted departments in submitting invoices to Accounts Payable to ensure proper coding and approvals.• Cultivated ongoing relationships with vendors and customers.• Resolved day-to-day issues reducing number of escalations to Executive Team.• Prepared correspondence and presentation for Accounting and Finance Departments.• Responsible for Executive calendars and coordination of their daily schedules.• Recorded and distributed meeting minutes for various corporate meetings.• Handled, monitored and maintained records of Petty Cash.• Conducted duties in capacity as Notary Public.

• Performed all Accounts Receivable functions for three land development and equipment rental companies.• Oversaw daily operations.• Conducted duties in capacity as Notary Public.• Managed contract setup procedures and ensured that contracts were accurate and properly approved.

• General and administrative duties.• Assisted with Accounts Payable and Payroll processing.

• Responsible for telesales and walk-in customer service.• Responsible for order processing, invoicing and shipping. Responsible for warehouse and managed staff to ensure orders are accurate and timely

• Responsible for expediting orders for the Northeast region.• Customer service supervisor for two-way radio loaner program.• Materials manager for assembly production.