1.Planning Function- convert Business Budget Plan by sales channels to Workable SKU Level Optional Plan. Communicate with DC, help our 3PL partner to balance their labors and space plan when inbound or sales loading not consistent.• Create rolling weekly and monthly Demand vs Supply Tracker to provide a view of Sales Orders, Receipts and Available Inventory analysts. Call out and identify gaps in advance, and provide recommendations to Purchasing, Marketing, Account Services and Finance… Show more 1.Planning Function- convert Business Budget Plan by sales channels to Workable SKU Level Optional Plan. Communicate with DC, help our 3PL partner to balance their labors and space plan when inbound or sales loading not consistent.• Create rolling weekly and monthly Demand vs Supply Tracker to provide a view of Sales Orders, Receipts and Available Inventory analysts. Call out and identify gaps in advance, and provide recommendations to Purchasing, Marketing, Account Services and Finance. For example, Global Launching, Past Request & Cancel Risk, Surplus Review, OS and Year End. Give clear priority instructions to DC to ensure core styles and key accounts are being managed properly with dates and meet service level requirements.2. Operations Performance - Lead a team, working with Sales Reps, Account Services and 3PL DC to ensure wholesales, retail and e-com orders were fulfilled within SLA. Returns/refusals (reverse logistics) are being managed in the same manner.•Forecast Inventory Flow, tracking on DC cycle count process and inventory sync, investigating inventory adjustments, Frozen to ensure 99% accuracy. Reducing back orders, and providing real-time inventory visibility crossing main DC and other offsite warehouses. •Follow up with IT Development teams and 3PL DC to ensure Customer Master mapping properly, correct EDI/ERP Data pass through timely and communicate effectively. 3.Cost Control and Process Improvement - Identify Cost/Budget with Finance for 3PL, transportation, customs, and carrier partners, provide unit cost analysts to ensure accurate financial signal is being followed.•Support Surplus Review process, run aged inventory analysis, to ensure customer canceled orders resale and closeout inventory pushing out. •Reviewing orders routing guide by area and collecting logistics delivery records from UPS to provide what-if analysts to high-level managers with recommendations for delivering Must-Win Customers faster and on better rate. Show less

Build up Supply Chain Team, responsible for all aspects of Supply Chain from sourcing to logistics. Report cosmetic regulations to Health Canada. Maintain Natural Health Product Number (NPN). Map cargo flow and identify logistic partners. Create price strategy and promotion plan. Evaluate organization's supply chain performance against projected costs and timelines. Evaluate organization's supply chain performance against projected costs and timelines.

Supported Purolator CLVS (Courier Low Value Shipment) global expedited program, coordinated CBSA, airports, carriers, bonded warehouses and broker agencies (Livingston & Smart Border) to manage customs compliance for global e-commerce customers from China. Coordinated Ebay, Pitney Bowes, organized PASS file, HS code, A8A Manifest and other trade data, kept northbound ground line haul on tracking to efficiently move parcels across the U.S.-Canada border in 24 hours. Created… Show more Supported Purolator CLVS (Courier Low Value Shipment) global expedited program, coordinated CBSA, airports, carriers, bonded warehouses and broker agencies (Livingston & Smart Border) to manage customs compliance for global e-commerce customers from China. Coordinated Ebay, Pitney Bowes, organized PASS file, HS code, A8A Manifest and other trade data, kept northbound ground line haul on tracking to efficiently move parcels across the U.S.-Canada border in 24 hours. Created commercial invoice and B13 for Nike return, coordinated with CBSA and agency, booked air to move skids from Canada back to Netherlands. Improved air recover process by running 6sigma analysis to re-manifest goods from cargo to bonded warehouse in 6 hours, air waybills volume increased 30%, reduced 40% of waiting time.Error-proof (Poka-yoke) project for data accuracy improvement, increased AR accuracy from 97% to 100% by creating month end 3-ways verification report. , increased AR accuracy from 97% to 100% in 6 months by creating month end 3-ways verification reports. Collected CLVS history data from broker agencies, 2 bonded warehouses and different billing systems, converted to same format, loaded to BI database, provided complete report to CBSA by ports. Any parcel record could be queried based on the CCN (Cargo Control Number).Ran detail cost analysis by digging on history data, collected marketing information for high level managers from business development team to acquire B2C E-commerce customers from China. Show less

Led planning and allocations analyst team in Canada, supported CPFR (Collaborative Planning Forecasting and Replenishment) process and S&OP process.Collected internal and external data, reviewed on key accounts planogram, point-of-sales, marketing plan and budget to provide forecast, purchasing orders and optimal allocation suggestions to US head office. Coordinated with global marketing team to follow up on Disney licensed products approval, new releasing, transition and… Show more Led planning and allocations analyst team in Canada, supported CPFR (Collaborative Planning Forecasting and Replenishment) process and S&OP process.Collected internal and external data, reviewed on key accounts planogram, point-of-sales, marketing plan and budget to provide forecast, purchasing orders and optimal allocation suggestions to US head office. Coordinated with global marketing team to follow up on Disney licensed products approval, new releasing, transition and lifecycle management.Major achievement includes: Led a cross-function team, implemented Available-To-Promise (ATP) function based on current JDE system, increased order fill rate to 98% in 6 months. Created seasonal aging inventory tracking report, reduced 12% inventory cost in 12 months. Supported company relocation project, moved over 7500 SKUs from Mississauga to Brampton in 2 months. Daily monitored on sales ordering fulfillment, purchasing orders and transfer orders receiving, at same time, created detail Job list by Zone, Location, SKU, Skids Count, Qty every night and released to forklift drivers on every early morning. Maintained 98.5% order fill rate for Wal-Mart during Christmas peak season. Show less

Supervised a team of 15 employees from 7 warehouses, managed key point of contact for order to cash process, collaborated with sales & marketing, purchasing and distribution teams to reach and maintain a target goal of 95% service commitment to both franchisee's stores and company owned stores in Canada and US. Investigated on ordering issue/concerns, identified root cause (IT, inventory, process, etc.) and worked with internal stakeholders to address customers concerns. Created real-time… Show more Supervised a team of 15 employees from 7 warehouses, managed key point of contact for order to cash process, collaborated with sales & marketing, purchasing and distribution teams to reach and maintain a target goal of 95% service commitment to both franchisee's stores and company owned stores in Canada and US. Investigated on ordering issue/concerns, identified root cause (IT, inventory, process, etc.) and worked with internal stakeholders to address customers concerns. Created real-time replenishment report and monitored service level on daily basis, 3 warehouses fill rate remained 98.5% in 150 days.Error-proof (Poka-yoke) project for inventory record accuracy improvement, focus on negative inventory correction project, dug on root cause, developed staff and ran process improvement projects to ensure cycle count process relevant to requirements. 5 facilities’ inventory accuracy met or above 99% in 2013, 2014, 2015 Year End.Monitored transfer orders cross 7 warehouses, created priority report to balance outbound inbound capacity and truck load.Administered and monitored warehouse KPIs (Key Performance Indicators), developed and trained staff. Member of the Safety Committee, ran 5S Best Practices to support company Quality Assurance Program, ZERO safety incidents during May 2012 - May 2016.Core player in DC centralize and new warehouse opening project team, responsible for warehouse layout design, category/SKUs slotting, inventory movement, new employees hiring and coaching.Led Kaizen project to reduce aged inventory, standardized stock freshness tracking process from receiving to store returns, reduced 63% expire write-off in 11 months and achieved Zero customer complaints.Outstanding Employee Award in 2012 and 2014 Show less

Provided part-time consulting service on global sourcing for electronic components, cables, sensors to meet special requirements from Middle Eastern and Asian Customers.Quoted on project manufacturing BOMs, improved price and lead-time by negotiating with reliable vendors.Prepared purchasing documents for project bidding against other competitors.Followed up on project manufacturing process, dealt with purchasing issues with buyers to get solution.

Reported to Operation VP & Sales Marketing VP. Set up, maintained and administered the forecasting processes based on Demand Solutions software integrating with Tecsys Elite ERP system. Created and managed 12 months rolling forecast at SKU level by major customers. Published replenishment plan to purchasing, maintained ABC, EOQ code in system, controlled inventory level.Supported seasonal new products release. Designed the life curve, created initial forecast for new products by using… Show more Reported to Operation VP & Sales Marketing VP. Set up, maintained and administered the forecasting processes based on Demand Solutions software integrating with Tecsys Elite ERP system. Created and managed 12 months rolling forecast at SKU level by major customers. Published replenishment plan to purchasing, maintained ABC, EOQ code in system, controlled inventory level.Supported seasonal new products release. Designed the life curve, created initial forecast for new products by using similar products. Visited key accounts, collected feedback to improve accuracy.Worked closely with customer service team, responsible for stock allocation process to keep high fill rate for key accounts at reasonable inventory level. Major achievement includes: Kept Sears fill rate above 97%, Zellers fill rate above 95%. Inventory Turns for “A” items above 2.5.Supported S&OP process, provided sales analysis & inventory analysis report to President. Show less

Responsibility includes: New projects quoting, components sourcing & purchasing, excess obsolete inventory disposition and actual cost analyzing.Purchased electronic components, cables, computer parts, plastic, molding, castings and enclosures from international vendors to meet special requirements from North American, Middle Eastern, Asian and European customers.Coordinated ECN with engineer, disposed non-conforming materials through the NCR process.Supported… Show more Responsibility includes: New projects quoting, components sourcing & purchasing, excess obsolete inventory disposition and actual cost analyzing.Purchased electronic components, cables, computer parts, plastic, molding, castings and enclosures from international vendors to meet special requirements from North American, Middle Eastern, Asian and European customers.Coordinated ECN with engineer, disposed non-conforming materials through the NCR process.Supported Alcatel/Thales project manufacturing, adjusted purchasing schedule based on BOM modification and production line capacity, successfully delivered 3 different systems for TTC, Canada Line and Wuhan Subway in 8 months. Customer Award for Best Deliver Project in 2007. Show less

Prime customer materials contact point for customer focused team, manages planning exceptions (late orders, past due sales orders, negative inventories, and compression requisitions).Generate and manage ERP (Oracle) purchase order releases for production and new product launch. Support the CFT on project closing procedures and arrange materials sale back to the customer. Successfully support customer Redline to move their manufacturing to Mexico.

Developed and published MPS, analyzed on ERP reports, corrected inventory record, tracked on safety stock.Maintained Material Performance Report and ran APS report for what if analysis when business changes.

Supported MDS Inc. (Changed name Nordion Inc. in 2010) Common Business Systems project. Defined Supplier Master Model to ensure supplier management process global standardization on Oracle E-business Suite (11i.5.9).

Provided supply chain consulting service and ERP implementation based on Oracle 11i SCM Modules (APS, OM, INV, WIP, INV and PO), specific in Oder to Cash & Procure to Pay process. Led cross function consultant teams (HR, FA, CRM and SCM), built alliance with 3rd part of Industry partners (For example POSCO Steels in Korea) or IT architecture partners (For Example IBM or SUN), delivered total IT Solutions to Manufacturing Industry Customers. Won 3 big accounts from bidding with… Show more Provided supply chain consulting service and ERP implementation based on Oracle 11i SCM Modules (APS, OM, INV, WIP, INV and PO), specific in Oder to Cash & Procure to Pay process. Led cross function consultant teams (HR, FA, CRM and SCM), built alliance with 3rd part of Industry partners (For example POSCO Steels in Korea) or IT architecture partners (For Example IBM or SUN), delivered total IT Solutions to Manufacturing Industry Customers. Won 3 big accounts from bidding with SAP. Oracle AP Quarter Club Winner to New Zealand in 2002. China Computer User Association awarded Best ERP Application in 2003. Show less

Planner/Buyer (1994-1996). Coordinated with marketing, sales, production and logistics team, responsible for BOM/Routing maintain, MRP loading, key components purchasing, line scheduling, order fulfillment and cost analysis to meet Motorola Total Customer Satisfaction goal.New Product Buyer in 1997. Tasks include: strategy sourcing, inventory level monitoring, suppliers certification, ABC review, high/low stock warning, discrepancy receipts correction, excess/obsolesces analysis and… Show more Planner/Buyer (1994-1996). Coordinated with marketing, sales, production and logistics team, responsible for BOM/Routing maintain, MRP loading, key components purchasing, line scheduling, order fulfillment and cost analysis to meet Motorola Total Customer Satisfaction goal.New Product Buyer in 1997. Tasks include: strategy sourcing, inventory level monitoring, suppliers certification, ABC review, high/low stock warning, discrepancy receipts correction, excess/obsolesces analysis and supplier performance score card tracking. Provided executive summary report to multi-functional managers. V.P Award for 15% inventory reduction in 1997.Promoted to OEM Vendor Manager at end of 1997. Built OEM partnership between Motorola and Flextronics (EMS), defined OEM order process and consigning/turnkey material sourcing rule. Led procurement team (3 employees: Order Administrator, Planner & Buyer, Logistic Coordinator), responsible for order forecasting, consigning materials replenishment. Maintained vendor’s performance score card, closely monitored customer order fulfillment, tracked on contract, negotiated turnkey excess liability when project was switched. Worked with 6-Sigma Black Belt, established and introduced 6-sigma projects to OEM vendors. Major achievements include: successfully introduced 5 products from Motorola to 2 major OEM factories within 6 months and reduced average 12% MFG & Operation cost for each product. Motorola “Quality Star Award” for Zero order delinquency.SME (Subject Matter Expert) during 1999-2000, supported planning and purchasing process re-engineering project, collaborated with the consulting team from E&Y, Oracle, i2 and Yantra to establish global manufacturing system initialization and standardization. Focused on OEM and Sub-Contract Manufacturing process optimization, responsible for possible scenarios definition to translate business requests to system achievable tasks. Trained end-users and provided system demos before system launch. Show less

Programmed an Inventory database and warehouse management system by using FOXBASE on DOS.Electronics parts purchasing, inventory control, import & export.