Stephen Glen Humburg Email & Phone Number

Tucson, Arizona, United States

Been Around

Very Proud Husband to Ariel, Father to Devin, Koty, and Aspen. Grandfather to Jayce... And Growing😊

Georgia/Maryland/Arizona

• I worked as a freelance small business retail consultant. This Included work for Gerson Lehrman Group as an on-call retail consultant specializing in sporting good industry manufacturing, distribution, wholesale, and.
• Freelanced for 12 small businesses in business structures, merchandising, inventory control, spatial organization, loss prevention, database management. assortment planning, sales strategies, lead generation, and POS.
• Group-consulted for 18 businesses in marketing trends, assortment planning, business structure, policies/procedures, business acquisition/formation/liquidation, and sales strategies

Tucson, Arizona

Tucson, Arizona Area

DTC location brand management. adidas Hack-a-thon Project.

Laurel, Maryland

• While never having previously worked in food service, I took on this position part time for a 40 year old catering company that is the largest in Maryland, to create an incredible and unforgettable customer experience.
• Developed a following of 6 clients and 4 venues that continue to personally request my service at engagements
• Earned $3000 in personal tips (tipping with this caterer is openly advertised as optional)
• Gained a reputation within the organization for service and work ethic that is (in the words of the recommendations from clients), "​...unparalleled"​ and "​...extraordinary"

Maryland

• Director responsible for all store operations, sales, staff leadership, and development. Reported directly to company president and CEO. Supervised an established, 35 year old, soccer company with multiple soccer.
• Successfully reworked recruitment, team-building, and staff retention practices via training and personnel development reducing hiring costs 25% and improving customer service
• Established strong internet e-commerce sales presence with www.SoccerAmerican.com
• Increased company sales 37% during tenure
• Overhauled company merchandising standards, resulting in immediate sales increases
• Created the Soccer American First Team Card Program, increasing the customer database by 350% and broadening the repetitive shopping base

Georgia

• Director reporting directly to president/CEO. First hire (as General Manager) in this startup business, I assisted in the success and growth of this family-owned company. In this role, I
• Grew sales to a $1M company
• Opened up three total locations, becoming the Multi-unit Ops Mgr
• Gained 3 club uniform and equipment contracts
• Created the JustSoccer Club Card to assist in gaining a strong repeat business and a good customer database
• Supervised up to 3 managers and 15 team members

Georgia

• Senior director reporting directly to president. I was brought into this company to stave off liquidation. Supervised six wallpaper/decorating specialty stores located in the Atlanta metro area along with managing the.
• Renegotiated existing store lease changes/terminations for multiple locations to reduce expenses
• Reconfigured purchasing protocol to reduce costs and streamline viable SKUs
• Successfully brought expenses to budget and increased sales beyond budget
• Supervised up to 15 managers, 75 designers/team members, distribution staff, and buying staff
• Worked with president, buying staff, and company designers in design and purchase of company-branded home furnishing line

Alpharetta, GA

• Manager of 285,000 square-foot department store of highly performance-based sales personnel. Location was 3 floors encompassing 285,000sf with $45M in sales. In my tenure, I:
• Successfully lobbied with the corporate office and reworked the location loss prevention program to be fully camera integrated and staffed by a full time LP team. This change was at close of my tenure
• Supervised up to 71 managers and 320 team members. Increased sales 5% YOY both years

Texas

• Senior manager reporting directly to Regional VP. Supervised a series of general sporting goods stores from mall based centers to mall anchor/Big Box centers. The new Big Box "Super Sport locations were highly.
• Progressively moved through multiple management steps from Assistant Store Manager to Store Manager to Super Sports General Manager
• Consistently surpassed sales and expense budget expectations
• Performed project management activities as requested by the Regional VP that included managing traveling ski sales, managing the opening of new locations, closing/liquidating locations, and troubleshooting locations.
• Created a location OTB (open to buy) accounts and partnered with other SuperSport GMs on regional OTB spending..
• Supervised up to 30 managers and 210 team members in locations up to $25M sales

Austin, TX

• Senior manager reporting directly to owners (partners). In this company, I:
• Increased sales 23%
• Surpassed every annual sales and expense budget
• Performed project management as director of Bridal/Prom/Life Event Shows and other contractual activities with partners (i.e. photographer, caterer, bridal wear, and other wedding/event vendors)
• Supervised 2 franchise retail/rental locations with up to 3 managers and 20 team members
• Performed buying functions in both retail and rental stock.

Business Administration And Management, General

Activities and Societies: Alpha Phi Omega Soccer

Honors, Honors

Activities and Societies: Men's Varsity Soccer, French Club, Chorus, Debate Team, Math Club