Stephen Glen Humburg Email & Phone Number

Tucson, Arizona, United States

Been Around

Very Proud Husband to Ariel, Father to Devin, Koty, and Aspen. Grandfather to Jayce... And Growing😊

Georgia/Maryland/Arizona

I worked as a freelance small business retail consultant. This Included work for Gerson Lehrman Group as an on-call retail consultant specializing in sporting good industry manufacturing, distribution, wholesale, and retail companies. In my roles, I:• Freelanced for 12 small businesses in business structures, merchandising, inventory control, spatial organization, loss prevention, database management. assortment planning, sales strategies, lead generation, and POS acquisition/setup• Group-consulted for 18 businesses in marketing trends, assortment planning, business structure, policies/procedures, business acquisition/formation/liquidation, and sales strategies

Tucson, Arizona

Tucson, Arizona Area

DTC location brand management. adidas Hack-a-thon Project.

Laurel, Maryland

While never having previously worked in food service, I took on this position part time for a 40 year old catering company that is the largest in Maryland, to create an incredible and unforgettable customer experience for business and/or personal life events. I quickly became a team lead of a catering team for various events and clients.• Developed a following of 6 clients and 4 venues that continue to personally request my service at engagements• Earned $3000 in personal tips (tipping with this caterer is openly advertised as optional)• Gained a reputation within the organization for service and work ethic that is (in the words of the recommendations from clients), "​...unparalleled"​ and "​...extraordinary"

Maryland

Director responsible for all store operations, sales, staff leadership, and development. Reported directly to company president and CEO. Supervised an established, 35 year old, soccer company with multiple soccer specialty stores.• Successfully reworked recruitment, team-building, and staff retention practices via training and personnel development reducing hiring costs 25% and improving customer service • Established strong internet e-commerce sales presence with www.SoccerAmerican.com• Increased company sales 37% during tenure• Overhauled company merchandising standards, resulting in immediate sales increases• Created the Soccer American First Team Card Program, increasing the customer database by 350% and broadening the repetitive shopping base• Obtained 7 new soccer club uniform/equipment contracts during tenure• Increased individual soccer team uniform/equipment sales by 28% during tenure• Reduced by 50% the costs associated with team uniform processing through the initial creation of a new online team uniform concept for company including an initial, personally-authored online spreadsheet system allowing individual team entry and culminating with the contract of an online uniform system.• Supervised up to 4 managers and 30 team members

Georgia

Director reporting directly to president/CEO. First hire (as General Manager) in this startup business, I assisted in the success and growth of this family-owned company. In this role, I • Grew sales to a $1M company• Opened up three total locations, becoming the Multi-unit Ops Mgr• Gained 3 club uniform and equipment contracts• Created the JustSoccer Club Card to assist in gaining a strong repeat business and a good customer database• Supervised up to 3 managers and 15 team members• Performed all buying functions and managed team uniform sales and production

Georgia

Senior director reporting directly to president. I was brought into this company to stave off liquidation. Supervised six wallpaper/decorating specialty stores located in the Atlanta metro area along with managing the corporate office that housed the buying staff and distribution facility. In this position, I:• Renegotiated existing store lease changes/terminations for multiple locations to reduce expenses• Reconfigured purchasing protocol to reduce costs and streamline viable SKUs• Successfully brought expenses to budget and increased sales beyond budget• Supervised up to 15 managers, 75 designers/team members, distribution staff, and buying staff • Worked with president, buying staff, and company designers in design and purchase of company-branded home furnishing line• Created and implemented various store safety enhancements and companywide safety practices to improve customer/staff safety

Alpharetta, Ga

Manager of 285,000 square-foot department store of highly performance-based sales personnel. Location was 3 floors encompassing 285,000sf with $45M in sales. In my tenure, I:• Successfully lobbied with the corporate office and reworked the location loss prevention program to be fully camera integrated and staffed by a full time LP team. This change was at close of my tenure• Supervised up to 71 managers and 320 team members. Increased sales 5% YOY both years

Texas

Senior manager reporting directly to Regional VP. Supervised a series of general sporting goods stores from mall based centers to mall anchor/Big Box centers. The new Big Box "Super Sport locations were highly customer-interactive with tennis courts, racquetball courts, basketball courts, ski slope, golf range, putting course, archery range, and boxing ring, among others and encompassed size/sales from 50Ksf-85Ksf/$8M-$25M • Progressively moved through multiple management steps from Assistant Store Manager to Store Manager to Super Sports General Manager• Consistently surpassed sales and expense budget expectations• Performed project management activities as requested by the Regional VP that included managing traveling ski sales, managing the opening of new locations, closing/liquidating locations, and troubleshooting locations. • Created a location OTB (open to buy) accounts and partnered with other SuperSport GMs on regional OTB spending..• Supervised up to 30 managers and 210 team members in locations up to $25M sales

Austin, Tx

Senior manager reporting directly to owners (partners). In this company, I:• Increased sales 23%• Surpassed every annual sales and expense budget• Performed project management as director of Bridal/Prom/Life Event Shows and other contractual activities with partners (i.e. photographer, caterer, bridal wear, and other wedding/event vendors)• Supervised 2 franchise retail/rental locations with up to 3 managers and 20 team members• Performed buying functions in both retail and rental stock. • Negotiated company contracts for laundry services and wholesale rental/retail

Business Administration And Management, General

Activities and Societies: Alpha Phi Omega Soccer

Honors, Honors

Activities and Societies: Men's Varsity Soccer, French Club, Chorus, Debate Team, Math Club