Deputy Program Manager
DEPUTY PROGRAM MANAGER – PRODUCT LEAD BIOMETRIC AUTOMATED TOOLSET – ARMY (PL BAT-A) • Managed of the Operations and Maintenance (O&M) side of a CECOM S3 biometrics program valued at $45M. Managing a globally distributed team of 38 Field Systems Engineers performing system administration, helpdesk (Tier 1 & Tier II) operations, data center management, testing, training and logistics for the biometrics community – Army.• Provided leadership, guidance and overall management to 4 PMO staff responsible for supporting both OCONUS and CONUS activities, monthly Contract Deliverables (CDRLs), staff on board processing, managing government furnished equipment, procurement processing, travel and logistic support, processing and approving expenditures, scheduling and tracking certifications compliance • Interfaced with customer and contracting officer on contractual, staffing, budgetary and schedule issues and work to resolve them in a timely and proactive manner• Responsible for the successful on-time delivery of over 100 contact deliverables in a 2-year period• Successfully managed a major server refresh to 21 geographic locations on schedule • Contributed to Engineering Change Process Reviews (ECP) for technical accuracy and compliance• Managed the successful implementation of 14 software releases for the BAT-A (server/laptops) and BAT-HH (SEEKS) equipment (~4000 pieces) with a 100% success rate