Nancy Dempsey Email & Phone Number

Summerville, Sc, Us

Us

Construction & Custom Solutions East Efficiently Manage $5-6 K book of business renewal reviews, amendments within authority levels. Territories; DE, MD, NJ, NY, PA, IN, MI and assist construction teams while migrating to new platform. Successfully increase pipeline for New Business Sales and issuance. Strong focus on agency retention and relationships. Utilize CRM software (Salesforce) for all contact communication, file documentation and activity for new business and renewal book of businessRCPS -pricing strategies and corporate initiatives for $75K-$300K.

Us

Underwrite National commercial General Industries and Construction accounts for Complex New Business 20k-100k team concept - exceeds goals with Harleysville and Policy-center Systems. Strong Agent relationships with Teams, Facetime collaborative calls to work renewal and flex team work. Strong engagement and mentor skill set while always having fun and Using FOW tools to stay educated on evolving commercial risk evaluations and solutions.

Us

Jan 2013-May 2015- Project coordinator for group medical excess underwriting implementation for NEB conversion cases from Harleysville Platform. Trusted team member for cross training efforts on the streamlined process following established guidelines in order to incorporate with current workflow.Jan 2013-May 2015 -Assist in the rating and conversion project for current business from Harleysville to Nationwide Employee Benefits. Review and assist underwriting team in all phases of team objectives during transition periods. Quote all 9-500 cases for life, disability and dental groups.

Us

Supporting the Northeast Regional Operation, specifically the Harleysville platform with implementation of Nationwide's vision for Small Business Commercial Underwriting.

Nov 13-February 14 -Dual role with conversion and fulfillment of policies while training team. Subject Material Expert for Group Life, Voluntary Life, Dental and Disability coverage conversions and prepare templates for rollout of new fulfillment and automation. Key player with positive attitude during conversion of Harleysville group multimillion dollar book of business to Nationwide third party administration. May 13-Aug 13 -Prepare Employee training manuals for plan administration and New Business Group Insurance Processing. Strategy planning for new and current amendment guidelines for team and temp staff. Train current team on new procedures and executive changes with merger updates while establishing time saving efficiencies to internal processes.

Mar 2013 -Dec 2013 Assist with rollout implementation of EFT for group book of business. Streamline payment process. Create employee traing manual for team for system processing.Nov 2011- Feb 2012 Assist with testing team for rollout of GBP for tenured cases from Legacy system to allow advanced online cababilities for agents and managers within group settings. Ongoing project through total implementation.Sept 2011 - Special Project - Testing of Legacy systems and group benefit portal for contract ammendments and new business processing with team for rollout in 4Q11July 2011 Quality Audit Controls for final processing of all new life, disability business from Underwriting approval to Policy and Certificate creation and upload. Customer Service / Help Desk calls as needed on rotation basis. Direct contact with agents and Regional Sales force for client needds. Regional Sales weekly reporting. May 2013-May 2014 Contract preparations for all lines of coverage. Negotiating and mitigating new life business issues with underwriting and sales as well as, rendering prompt claim service and establishing the best possible relationship with all persons involved. QC and prepare contracts and certificates as needed while uploading on systems.

Philadelphia, Pennsylvania, Us

Rating and Propose policies for Life and Disability Insurances both voluntary and involuntary as well as Dental coverages. Client base ranges from 10- small group sizes to National Accounts- Fortune 500 Companies with retirees and multi class staffing of 10 to 20K employees. Online billing, 24/7 service for The Greater Delaware Valley primarily and support overflow for PS1 staff throughout the country as needed. Support for Sales Team and Service Managers, Marketing logistics to enhance our visibilitiy and sales goals.Learning a new aspect of the field and loving every minute of it in this new career with a growing successful company.

Manage all Medical, Disability, Workmans Compensation, Liability and Commercial Insurance Claims, Reporting for 120+ part-time and 6 full-time staff. Reconciliations for Accounting and 401K 5500 IRS reports. Manage payroll filings for 35 states and audits with state agencies. Accounting, job costing, office management for operations (travel, IT, office, accounting support staff) Fleet Safety initiatives, assist with publications and online training modules, marketing and sales team.

San Ramon, Ca, Us

Hired to setup Foodini Chain Stores of Chevron Special Projects. Upon Rollout of SAP systems setup for AR, AP, and Banking, promoted to Accounting Department.Worked in Banking, Accounts Payable and Fuel Reconciliations until office moved to California.

Hotel Restaurant Mgt

Education record