Nancy Ellard Email & Phone Number

Wesley Chapel, Fl, Us

Arlington, Virginia, Us

Developing and Facilitating Kickoff Meetings for 18 bureau offices for the Health Resources Services Administration (HRSA). Developing Business Requirements and other project-related documentation for: - SharePoint Modernization - H: Drive Migration - Enterprise Performance Life Cycle (EPLC)

Washington D.C. - Baltimore Area, Us

Developed high-level requirements for the Veterans Administration (VA) using Excel, Word, Teams, Visio, SharePoint, and VA's Requirements Repository tool.Facilitated requirements meetings to create high-level business requirements for business owner concurrence, funding, and implementation.

I took time off after my last position to take care of ailing parents and their finances, move, visit family and friends and refocus and recharge after a toxic work environment. This time allowed me to focus on tasks that were hard to manage while working full time.This was one the best decisions I’ve made. I came back into the job market focused and ready to work on a team that focuses not only on the customer and product but also their employees.

Reston, Va, Us

Short-term assignment.Received four to six Service Requests (SRs) weekly from the Government Services Administration (GSA).Developed high level business requirements using Google Suite, ServiceNow and Wireframes. Sent completed requests for approval.

San Diego, Ca, Us

Short-term assignment, contract ended.Developed, created, and updated requirements for VA's Community Care (CC) project using Jira, Google Suite, and Visio.Created training material to assist new Business Analyst that were onboarded on the team.

Fairfax, Virginia, Us

Business Analyst:Worked with Subject Matter Experts (SMEs) and stakeholders from the Department of Homeland Security (DHS) to prioritize over 300 requirements for a ServiceNow application to assist law enforcement with undocumented citizens.Conducted weekly backlog grooming meetings using Google Suite to address stakeholder feedback and bugs.Created and executed test plans using ServiceNow.Communications Analyst:Created documentation using Word, Visio, Jira, and PowerPoint for the Defense Medical Logistics Standard Support (DMLSS) project.Created Monthly PowerPoint presentations for Data Migration team to present to stakeholders and management teams.

Woodlawn, Maryland, Us

Documented over 20 use cases, stories, and assessment documentation for the Veterans Administrations (VAs) Data Loss Prevention (DLP) project using Word, Excel, Jira, Visio, and SharePoint.Performed Gap Analysis for use cases and VA Directives identified by DLP team using National Institute of Standards and Technology (NIST) standards.

Developed requirements for Modification Requests (MRs) submitted by the Veterans Administration (VA) in Rational Tools for enhancements using the Benefits Gateway Services (BGS) application. Applications used were Word, Excel, Visio, Jira, ClearQuest, Confluence and PowerPoint.Created PowerPoint presentations and conducted weekly meetings for all VA stakeholders and upper management to provide status on all development requests for the BGS team.

Syracuse, Ny, Us

Developed and updated Functional Specification Documents (FSDs), Business Scenarios/Test Cases, Product Release Lists and Online Help for the Veterans Affairs (VAs) Financial Accounting System (FAS).Created a reference list of documentation errors. Worked with SMEs to close 180 out of 220 items.

New York, Ny, Us

Developed Business and System Requirement Documents (BRD/SRDs) for Nielsen's Over the Top Measurement (OTTM) project using Word, Excel, Visio, Jama, PowerPoint, and SharePoint.

Toronto, Ontario, Ca

Developed Business Requirement Documents (BRDs) using Word, Visio, Excel and SQL for TD Banks Commercial Lending and Small Business Organizations.Updated mapping documentation for Extract, Transform, and Load (ETL) fields.

Charlotte, Nc, Us

Business Analyst working on a short-term project. Created flowcharts and establishing requirements for the bank’s initiatives: - Durbin amendment, a United States federal law, 15 U.S.C. § 1693o-2 which requires Federal Reserve to limit fees charged to retailers for debit card processing. - Relationship Pricing, where pricing is determined based on a customer’s overall financial picture.

Langhorne, Pa, Us

Short-term position.Developed comprehensive online help for medical device software, used by clinicians to monitor/calibrate sleep apnea devices.Created online help files using RoboHelp 8 into 12 different language folders for translation.Used Subversion (SVN) and Tortoise SVN for version control for online help and document files.

Certificate, Cybersecurity

Law Enforcement Support Center (Lesc) Crash Course

Servicenow Foundations

Agile For Everyone

Certificate, Business Transformation With Google Cloud

Certificate, Introduction To Psychology

Project Mgmt.

General

Bachelor Of Applied Science - Basc, Business Information Systems