Nancy E. Email & Phone Number

Parker, Co, Us

Seattle, Washington, Us

Parker, Co, Us

From individual contributors to mid-market sales organizations, I specialize in coaching, scaling, and optimizing for maximum sales volume, profitability, and impact.Private sales and motivational coach to individual producers, sales organizations, and teams from 2-2000. • Advisor to and Director for Wall Street Journal, Real Trends, and Tom Ferry top Real Estate teams (The Thousand) in the Nation• Calibrating and implementing KPIs and SOPs for complex, Enterprise, sales teams and organizations, increasing bottom-line conversion by 100% to 600% coast to coast.• Implementing cadence of accountability and follow-up structure, driving increased quota attainment by 300%-700%, based on market and team.• Nationally endorsed and celebrated thought leader in the Real Estate and relationship management space. Please see endorsements here: www.queenb.enterprises• Measuring ROI on multiple internal client acquisition channels, calibrating effective corporate investments in lead generation channels. • Coaching individual mindset and individual superpower, driving confidence and professionalism in initial client-acquisition interactions.• Motivational public speaker, engaging audience of 15 to 15,000 nationally• Creating internal tracking and reporting systems designed for maximum impact, user ease, universal access, and unique IC skill sets• Recruiting and screening best-in-class Real Estate Sales professionals• Hyper-local awareness of nationwide housing markets, trends, demographics, buying power, lending options, and other market conditions to best consult, coach, and manage clients from coast to coast

Executive producer of theatrical and corporate events for the Colorado market with budgets ranging from $5000 to $5MM per event. • Full-cycle event planner and producer, executing multi-scale corporate and theatrical events• Managing complex artistic and technical contracts • Sourcing, interviewing, and contracting best-in-class artistic and technical artists to realize client vision• Production budget adherence at 100%• Skillful contract and budget negotiator • Consistent and transparent communicator through all channels• Successfully directing and managing targeted marketing campaigns across channels

• Managed four sales managers, responsible for the performance of 40 individual contributing real estate agents • Calibrated and implemented KPIs and SOPs for hyper-local, luxury sales team, increasing bottom-line conversion by 50%.• Created, developed, and implemented cadence of accountability and follow-up structure, driving increased quota attainment 200%.• Created, implemented, and executed quarterly and annual performance review criteria for 40+ individual contributors and four sales managers• Managed effective recruiting and retention campaigns to grow team footprint and improve overall volume and performance• Consulted managing brokers and team leads to ground-level performance and effective leadership • Grew online lead-generated transactions by 75%• Developed and implemented world-class onboarding and training resources and cadences for new, individual contributors and leaders • Created and implemented SOPs for agent and leader performance and subsequent Human Resources duties, as needed • Cross-collaborated with multiple vendors, maximizing software implementation and adoption, allowing growth and scale of team by 20%

Seattle, Washington, Us

• Key influencer and change manager to C-level decision makers, team leaders, operations directors, recruiters, etc.• Disruptor of existing systems and operations to optimize and streamline sales performance and efficiency• Functionally aligning top-down strategy to executive leadership teams, responsible for managing over $500M MRR in revenue streams in a given territory (Team Size 6-180)• Adult education/coaching: Leading With Intent, Sales and Pipeline Management, Finding Your Why, Performance Management and Crucial Conversations• Real Estate sales coach and consultant • Content creator and presenter: “How to Meet More Customers and Close More Business,” “The Value of Mentors and Coaches,” “Defining Your Brand: The Importance of Company Culture,” “Discipline and the Power of Consistency.”• Key account book of business management• Complex data management and reporting through Tableau, Salesforce, and HVS• Broker team management to KPIs and lead conversion • Consultative business strategist with internal and external partners • Pipeline management coach and CRM management and integration specialist • Real Estate recruiter specializing in back-end support selection: ISA, operations, TC, CSM, CSR

Seattle, Washington, Us

• Revenue leader and strategic advisor to Zillow Key Premier Agent Partners.• ARR $100k-$1.3MM closing/retention• #1 grossing Premier Agent sales advisor • Book of business management, averaging 7% book growth quarter over quarter • Complex data management and reporting through Tableau, Salesforce, and HVS• Real estate sales coach through online lead generation• Regional spokesperson, providing C-level partner feedback for product development and improvement• Consultative business strategist with internal and external partners • Pipeline management coach and CRM management and integration specialist • Real Estate recruiter specializing in back-end support selection: ISA, operations, TC, CSM, CSR• Internal Business Consultant mentor and coach

Seattle, Washington, Us

Online advertising account manager specializing in targeted marketing campaign management, real estate sales coaching and online lead conversion, strategy, and implementation, revenue growth and retention, portfolio management, and account sales.• Revenue leader and top performer in quota attainment and book growth MoM.• Sales Circle of Champion winner: YTD 2019• Top Performer: Q1,2,4 2019• ARR $50k-$500k closing/retention • Created verbiage and expectations around company core values, relevant to a top performing sales team.• Realigned client base and relationship management expectations through service and coaching.

Denver, Co, Us

Executive Banking Associate - 2017-2018NMLS #1236818Support executive leadership team in sales, business development, and operational efforts, effectively managing calendars, travel schedules, client meetings, and internal and external events. Manage build-out of residential and commercial lending product portfolio. Manage private client Consumer and Commercial Banking accounts. Create strategic relationships with external partners through extensive community involvement, outreach, and networking. Engage clients in accordance with all compliance regulations private client accounts and drive outbound business development utilizing expertise in consumer, commercial, and residential loan origination, income analysis, and processing. Create strategic relationships with external partners through extensive community involvement, outreach, and networking.• Perform high-level account management for large net-worth clients with residential portfolios in excess of $1M.• Partner with executive management and cross-functionally collaborate with multiple teams to develop employee programs that promote morale as member of “Employee Satisfaction and Cultural Development Committee”.• Directed successful networking event to enhance brand awareness and capabilities; managed $4K budget, coordinated logistics, managed vendors, negotiated contracts, and secured entertainment and catering services.• Created and managed business development efforts for residential lending portfolio.• Expanded service offerings to $1.4M+ private client to include extensive portfolio of commercial products through extensive client service and transparent communication.• Executed largest professional networking event in organization’s history honoring veterans; managed $5K budget allocated towards catering, entertainment, and securing various speakers.• Drove lead generation up 25% working with marketing and external partners to enhance digital and print marketing efforts.

Denver, Colorado, Us

Managed branch, led team of 6 professionals, and oversaw multi-million-dollar diverse book of business. Supervised account management activities from on-boarding to post-close. Developed employee training and implemented quality assurance programs and service standards to exceed client expectations. Maintained all regulatory compliance, auditory, and operations management. Managed all residential and commercial lending business development activities for branch and individual contributors.• Increased Customer Service Performance scores from 83% to 93% in under 6 months; trained team on importance of providing high-level, “white glove” service to clients.• Led business transformation from $7M deficiency to a $5M positive, fiscal year closing.• Realigned staff, established goals, and engaged promotional activities to drive external business development exceeding goal of $2.5M with $13M in closed loans and achieved top status as #1 producing branch, 2016.• Created and executed residential lending business development plan, exceeding $40MM closed in 12 months.• Won “President’s Club” 6 months consecutively by improving customer service and acquiring new clients.

Lead internal operations, marketing, and public relations as co-owner for local creative arts business, Drive client development and increase revenue generation through event planning and execution, print collateral development, and enhancing digital presence. Provide motivational seminars and speaking engagements annually based on program success with Weight Watchers organization. Provide marketing support, event coordination, and actively sing with Denver Dolls. • Coordinate all scheduling and performance related activities, including event marketing, for Denver Dolls.• Created and executed holiday show in under 2 weeks; wrote, designed and produced “An Inspired Christmas” resulting in increased company visibility and 1st time ever earning profits.• Developed user-friendly, interactive website to drive business; increased bookings and improved maintenance of client database yielding higher occurrences of repeat business.• Provide annual motivational speaking for Weight Watchers following successful weight loss journey.• Achieved status as International Spokeswoman, 2009 – 2011 and was featured “Weight Watchers Cover Girl”, 2010.

Oversaw sales efforts and led jewelry sales team of 7 professionals. Led process improvements, managed schedules, inventory, compliance, and personnel. Implemented sales incentives and drove employee morale leading to sales and revenue growth. Grew existing customer base with development of strategic partnerships and forging wholesale relationships. Collaborated with marketing team to design and implement targeted print and social media campaigns.• Increased annual sales from $1.8M to $4.8M annually within 3 years through customer engagement events, enhancing employee morale, and increasing networking within local community.• Led sales team as top individual sales producer from 2012 through 2014; motivated employees and led by example.• Developed boutique-style database that increased contacts and sales efforts for all store locations yielding increased client engagement during off-peak seasons and higher customer satisfaction.• Created and implemented sales tracking metrics for management and employees to utilize; enhanced ease of usability for payroll reconciliation and allowed for transparent reporting of commissions. • Supported product development as member of “Design Committee”; provided feedback to help increase product viability.

San Francisco, California, Us

Managed client relationships and led account acquisition with a thorough understanding of small business and commercial credit and account management. Drove outbound business development through field sales, networking, and community outreach. Performed all activities within regulatory, audit, and compliance regulations. • Achieved top producer status for entire company and won President’s Club for all quarters.• Managed business development efforts for new Commercial client acquisition and loan portfolio. • Communicated with existing clients and expanded service offerings and contacted prior clients to win back; engaged external prospects through activity and event participation.• Collaborated with internal partners to train and mentor new employees.

Greenwood Village, Co, Us