Nancy Ezzat
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Nancy Ezzat Email & Phone Number

Marketing|Growth|Customer Success|Customer Journey
Location: Cairo, Egypt 13 work roles 1 school
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Role
Marketing|Growth|Customer Success|Customer Journey
Location
Cairo, Egypt

Who is Nancy Ezzat? Overview

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Nancy Ezzat is listed as Marketing|Growth|Customer Success|Customer Journey based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Nancy Ezzat.

Nancy Ezzat previously worked as Marketing Manager at Swift Act and Growth Manager at O7 Therapy. Nancy Ezzat holds Bachelor Of Pharmacy (B.Pharm.), Pharmaceutical Sciences from Alexandria University.

Profile bio

About Nancy Ezzat

A Business generalist, with experience in client interfacing positions, passionate about customer-oriented roles and how to perfect the customer experience, I had the opportunity to lead teams through multiple roles in managing startups and SME’s.Through my experience, I held different roles as a team leader in Marketing, Project Management, Account Management, and Customer Success. These different roles gave me insight into all the touchpoints of the customer with an organization/Product.Along my journey in different fields, such as pharmaceuticals, healthcare, research, media, and marketing agencies, I got exposed to different markets such as Egypt, GCC, Levant, and the USA.I am a diverse person with a unique skill set, excellent interpersonal and communication skills, fit for leadership roles, enjoy creative environments and challenging work, with the ability to manage teams effectively either in-house or remotely.

Listed skills include Pharmaceutical Industry, Pharmaceutical Sales, Analytical Skills, Photography, and 40 others.

13 roles

Nancy Ezzat work experience

A career timeline built from the work history available for this profile.

Marketing Manager

Cairo, Egypt

-Develop marketing strategies and tactics in line with the overall brand image and sales plan.-Oversee and approve marketing tactics and coordinate the implementation from ideation to execution.-Ensure a reputable online presence.-Develop the social media strategy and oversee the implementation.-Oversee all the marketing activities (Online and offline)

Oct 2023 - Sep 2024

Growth Manager

Cairo, Egypt

-Develop marketing strategies and tactics in line with the overall brand image and sales plan.-Built the whole customer journey and identified its gaps among the product different audiences-Leading growth initiatives to fill in gaps in CX to the three main audiences of the company.-Responsible for data analysis and concluding insights that serve product growth.-Oversee all the marketing activities that have to do with the growth funnel(Awareness- acquisition- Activation-Retention- Revenue- Refferals)., including social media,SEO, inapp push notifications , email marketing and content strategy.-Oversee all media buying and data analysis activities.

Jan 2023 - Sep 2023

Growth Lead

Cairo, Egypt

Increased company sales by 30% within 6 months.· Leading initiatives to fill in gaps in CX to the three main audiences of the company.· Coordinate cross-functional teams.· Creating and validating a data model and performing data analysis

May 2022 - Jan 2023

Senior Customer Success Manager

Dubai, United Arab Emirates

•Launched the Customer Success Business Process for Tarjama, including the whole customer journey among different functions across the company. •Handling B2B portfolio of business services clients including finance, consulting, and legal firms as the primary liaison between Tarjama and companies like Mckinsey, PWC, BCG …. etc.•Support the sales team during the client acquisition process, as well as ensuring that customer success strategies are integrated as an essential part of operations, moreover, contribute to the product development process.

Aug 2021 - Dec 2021

Enterprise Account Manager

Dubai, United Arab Emirates

• Handling the B2B portfolio of Ureed Enterprise and act as the primary liaison between the client and the company• Support the sales team in the client acquisition process.• Designing and implementing an enterprise account management program• Integrating customer success strategies as an essential part of operations

Jan 2021 - Jul 2021

Business Development Manager/Partner

Giza Governorate, Egypt

• Develop marketing strategies and tactics in line with the overall brand image and sales plan.• Oversee and approve marketing tactics and coordinating the implementation from ideation to execution.• Ensure a reputable online presence• Developing the social media strategy and oversee the implementation.• Develop sales strategies and tactics.

Oct 2019 - May 2020

Project Manager

California

•Coordinate a variety of BTL projects from the first stages of planning to the end stages. •Plan a schedule for optimal task completion and assign duties to members of the project team, depending on their individual job titles and expertise. •Communicate project needs with outside vendors and management as progress is made.

Jun 2018 - Oct 2019

Marketing Manager

Zamalik, Cairo , Egypt

•Develop communication strategies and tactics in line with the overall brand image and sales plan. •Contribute to, planning the Public Relations / Communications plans for clients.•Responsible for influencer marketing clients.•Oversee and approve marketing tactics and coordinating the implementation from ideation to execution ( Website content, pitch decks, email templates & social media campaigns )

Oct 2018 - Mar 2019

Account Manager

Zamalik, Cairo Governorate, Egypt

•Handled a portfolio of nearly 40 client accounts and act as the primary liaison between the consumer and the company. •Strengthen and maintain current business through constant communication, dependable product delivery, and trustworthy relations. •Actively pursue new business through cold calling, researching leads, and attending media industry events. •Contribute ideas for marketing and advertisement of creative content via social media platforms and assist in the development of engaging sales pitches. •Managed one account executive.

Mar 2018 - Oct 2018

Project Manager

Tfasigns

Chicago, Illinois

•Oversaw Outdoor Advertising projects from the client brief, through the designing process until installation and client delivery. •Develop a timeline with milestones and assign duties to members of the project team, depending on their individual job titles and expertise. •Communicate project needs with outside vendors and management as progress is made.

Feb 2017 - Oct 2017

Project Manager /Medical Manager

Egypt

•Managed a team of 4 medical scientific liaisons.•Liaise with cross-functional teams to ensure harmonious delivery of a variety of Below The Line projects. •Oversee medical writers for the creation of marketing material.

Aug 2014 - Dec 2015

Head Of Stability Department

Alexandria, Egypt

•Performing Stability studies according to the ICH guidelines Development of analytical methods •Performing validation of analytical methods•Performing cleaning validation for analytical methods •Managed one Research Analyst.

Sep 2012 - Jan 2014

Methodolgy & Stability Specialist

•Performing Stability studies according to the ICH guidelines Development of analytical methods •Performing validation of analytical methods •Performing cleaning validation analytical methods

May 2007 - Sep 2012
1 education record

Nancy Ezzat education

FAQ

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What is Nancy Ezzat's role at their current company?

Nancy Ezzat is listed as Marketing|Growth|Customer Success|Customer Journey.

Where is Nancy Ezzat based?

Nancy Ezzat is based in Cairo, Egypt.

What companies has Nancy Ezzat worked for?

Nancy Ezzat has worked for Swift Act, O7 Therapy, Tarjama, Ureed.Com, and Scienup.

How can I contact Nancy Ezzat?

You can use AeroLeads to view verified contact signals for Nancy Ezzat, including work email, phone, and LinkedIn data when available.

What schools did Nancy Ezzat attend?

Nancy Ezzat holds Bachelor Of Pharmacy (B.Pharm.), Pharmaceutical Sciences from Alexandria University.

What skills is Nancy Ezzat known for?

Nancy Ezzat is listed with skills including Pharmaceutical Industry, Pharmaceutical Sales, Analytical Skills, Photography, Pharmaceutics, 3D Studio Max, Marketing, and Advertising.

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