Business Analyst, Governance, Pharmacy & Retail Operations
Deerfield, Illinois, United States
Served as level 2 facilitator for weekly division governance forum: managed logistics/agenda and consolidated/prepared materials, follow-up, meeting notes, decision outputs, approvals, tracking, database, and Teams site. Onboarded newcomers to process, managed email Q&A, presenters, and materials, and assisted in navigation within (or outside) process as primary POC for divisional governance. Developed/edited communications targeting operations, executives, and field as internal communications consultant. Analyzed data and recommended system/operational procedure solutions.• Drove monthly PRO Portfolio project reporting for PRO Acquisitions and Integration• Collaborated to streamline monthly PRO portfolio update process for Retail Operations leveraging MS Teams. Wrote guidance document to implement and rollout process resulting in decreased time spent across the organization on recurring monthly updates. Initiated proposal to expand to Development Operations, as well• Increased engagement of monthly executive Hub Huddle sessions by over 30% through improved communications with rotating senior leaders and team members across Retail Hub and managing logistics, themes & feedback one-pager for SVP and staff• Facilitated COVID-19 Face Covering/Thermometer Work Group for VP Retail Ops to expedite inventory urgently to stores and facilitated VP DevOps weekly staff meeting managing agendas, minutes, guest speakers, action items, etc.