Director Of Operations
Managed office operations, equipment, and technology services within budget. Negotiated office services contracts to reduce costs without disrupting efficient operations. Supervised and delegated tasks to operations assistant. Evaluated and adjusted office procedures to increase efficiency and accuracy. Developed a weekly newsletter process for DECA chapter advisors to reduce email traffic to them, yet disseminate the necessary information, reminders, and updates. Introduced and created an… Show more Managed office operations, equipment, and technology services within budget. Negotiated office services contracts to reduce costs without disrupting efficient operations. Supervised and delegated tasks to operations assistant. Evaluated and adjusted office procedures to increase efficiency and accuracy. Developed a weekly newsletter process for DECA chapter advisors to reduce email traffic to them, yet disseminate the necessary information, reminders, and updates. Introduced and created an annual Washington DECA Advisor Guide mailing to provide DECA advisors with a calendar of events and deadlines, instructions, and other information necessary for planning their DECA year. Created and provided website content and hundreds of documents to the website technicians for inclusion on the WA DECA website and edited/updated website content regularly. Launched conference registration programs for three annual conferences. Managed conference registration and arranged hotel reservations for all Washington DECA participants attending two Washington-based conferences (approximately 1,600 and 4,000 attendees, respectively) and one out-of-state DECA international conference (approximately 1,000 attendees from Washington). Ensured all Washington DECA chapters paid 100% of their membership dues and conference fees by the fiscal year-end. Responded quickly, patiently, and cheerfully to the numerous questions and requests for assistance from DECA advisors, bookkeepers, parents, and administrators, which I received daily via phone and/or email. Show less