Managed office operations, equipment, and technology services within budget. Negotiated office services contracts to reduce costs without disrupting efficient operations. Supervised and delegated tasks to operations assistant. Evaluated and adjusted office procedures to increase efficiency and accuracy. Developed a weekly newsletter process for DECA chapter advisors to reduce email traffic to them, yet disseminate the necessary information, reminders, and updates. Introduced and created an… Show more Managed office operations, equipment, and technology services within budget. Negotiated office services contracts to reduce costs without disrupting efficient operations. Supervised and delegated tasks to operations assistant. Evaluated and adjusted office procedures to increase efficiency and accuracy. Developed a weekly newsletter process for DECA chapter advisors to reduce email traffic to them, yet disseminate the necessary information, reminders, and updates. Introduced and created an annual Washington DECA Advisor Guide mailing to provide DECA advisors with a calendar of events and deadlines, instructions, and other information necessary for planning their DECA year. Created and provided website content and hundreds of documents to the website technicians for inclusion on the WA DECA website and edited/updated website content regularly. Launched conference registration programs for three annual conferences. Managed conference registration and arranged hotel reservations for all Washington DECA participants attending two Washington-based conferences (approximately 1,600 and 4,000 attendees, respectively) and one out-of-state DECA international conference (approximately 1,000 attendees from Washington). Ensured all Washington DECA chapters paid 100% of their membership dues and conference fees by the fiscal year-end. Responded quickly, patiently, and cheerfully to the numerous questions and requests for assistance from DECA advisors, bookkeepers, parents, and administrators, which I received daily via phone and/or email. Show less

Managed conference registration and housing, financial accountability, and DECA membership process and procedures for the state of Washington. Main point of contact for communications and support between Washington DECA and the state's DECA chapter advisors.

Instrumental in planning conference curriculum; managed course and instructor data; provided line of communication and contract negotiations with external speakers; managed production of print and online marketing pieces; served as key member of event management team; edited print and online marketing pieces and provided written content; supervised and supported speakers’ adherence to deadlines and information deliverables.

Served as the company’s copy editor; developed communication/editorial style guide and tightened style consistency companywide; received article submissions, selected and edited articles for publication, and managed the layout and production of The Journal of Data Warehousing.

Taught Home and Family Life Education, a vocational discipline that combines aspects of social and natural science, to students in grades 9 through 12. Served as department head in charge of course assignments, budget, and communication between department and administration.

Taught Home and Family Life education to students in grades 9 through 12. Introduced and taught new wellness curriculum. Developed curriculum for and taught English as a Second Language (ESL) Home and Family Life courses to newly immigrated Vietnamese students. Served as Natural Helpers club advisor and chaperone at training camps, faculty chaperone at Leadership camps, FHA club advisor, member of faculty drug and alcohol awareness/prevention team, and member of the AIDS education curriculum… Show more Taught Home and Family Life education to students in grades 9 through 12. Introduced and taught new wellness curriculum. Developed curriculum for and taught English as a Second Language (ESL) Home and Family Life courses to newly immigrated Vietnamese students. Served as Natural Helpers club advisor and chaperone at training camps, faculty chaperone at Leadership camps, FHA club advisor, member of faculty drug and alcohol awareness/prevention team, and member of the AIDS education curriculum team. Show less