Nancy Kershner Email & Phone Number

Reading, Pa, Us

Reading, Pennsylvania, United States

Responsible for working with marketing and business line leaders to develop creative ways to tell our company story and to demonstrate Penske culture to both associates and customers. Lead and manage strategic marketing initiatives and projects.

2675 Morgantown Road, Reading, Pa 19607

Oversee day-to-day operations of data platform including: monitoring, measuring and managing data vendor performance and contracts; prioritization and implementation of platform enhancements; supporting business analytics requests, and ensuring data quality and stewardship.

2675 Morgantown Road, Reading, Pa 19607

► Supported multiple marketing sponsored data programs and campaigns aimed at enhancing customer experience and insights through data quality and management. ►Provided support and collaboration with market insights and competitive intelligence analysts. ► Responsibilities included conducting and supporting qualitative market research, operational analytics project management, guiding research initiatives to completion and providing approach and visualization of findings and recommendations.

2675 Morgantown Road, Reading, Pa 19607

► Afforded opportunity to learn about Penske by managing projects across multiple product lines including lead generation programs from concept development through execution. ► Developed strong internal and external relationships by working collaboratively with cross functional teams and vendors in order to deliver best results.

Wyomissing, Pennsylvania, United States

Coaching small groups, teams and individuals who are seeking to advance their career, business or personal growth goals. To learn more go to uplift-coaching.com.

Reading, Pennsylvania Area

► Appointed to the newly-created position of Sales & Marketing Operations Manager. ► Provided analytical support to sales management team and managed & implemented marketing initiatives. ► Used prior experience in managing several Fromm branches and warehouse operations to ensure we were meeting the needs of the branch locations and marketing products correctly and to the right audience.

► Led call center operations for B2B / B2C online business retailer selling equipment to police and fire departments as well as military families. ► Managed daily call center operations and metrics throughout a period where company was experiencing rapid growth and acquisition ($18M to $35M in annual sales) .

►Primarily responsible for directing call center operations, budgeting, forecasting and technology integration for specialty building materials distributor. ► Responsible for managing customer feedback and utilizing it to enhance web site and operations to meet customer needs.

Bachelor Of Science (B.S.), Communications

Certified Professional Coach (Cpc), Leadership & Life Coaching

July 2022 - April 2023 Focus on Leadership and Life Coaching