Nancy Kuo Email & Phone Number

Washington D.C. Metro Area

Risk and Brand Protection• Monitor the firm's top tier risks and facilitate collaboration between the Chief Risk Officer and business areas to mitigate reputational and regulatory risks • Develop and recommend key areas of focus and investment

Arlington, Va

Risk and Regulatory Affairs • Monitor the firm's top tier risks and facilitate collaboration between the Chief Risk Officer and business areas to mitigate reputational and regulatory risks • Develop and recommend key areas of focus and investmentFederal Quality and Risk Management • Reduce risk of non-compliance with regulators and internal policies for the Federal practice• Build Federal Risk Dashboards to update leadership of opportunity and engagement issues and assist with the development of risk mitigation strategies

Washington D.C. Metro Area

Federal Quality and Risk Management

Cupertino, Ca

Rotational assignments to various finance divisions within Apple as a part of the Finance Development ProgramInternal Auditor• Conducted thorough investigations on allegations of employee and customer fraud to reduce financial implications for the companyEMEIA Online Store Finance Analyst (London, UK)• Established discount override audit procedures and performed quarterly and weekly audits to confirm that order entry agents and sales agents were abiding by policy and granting acceptable discounts on products to customersApple Latin America & Caribbean (ALAC) Finance Associate (Miami, FL)• Validated Route to Market (RTM) reporting in Business Objects to ensure data accuracy, determined cause of errors, and coordinated bi-weekly calls with technical teams in Cupertino and London to drive timely solutions for reporting issues• Managed RTM reporting rollout to a team of fifty by creating a comprehensive training guide, holding weekly training sessions for the different ALAC regions, and requesting feedback for continuous improvementsRetail Financial Planning & Analysis Analyst• Examined retail travel costs to determine areas of savings and presented to managers in an effort to decrease costs and improve scalability as the business growsiAd Finance Billing Analyst• Managed ad order approval process by determining customers’ credit availability, setting up customers in SAP, reviewing credit overrides, validating internal media plans, and logging orders into an excel database

Cupertino, Ca

• Researched the current as-is reporting system for Worldwide Product Cost (WWPC) by interviewing product cost analysts to determine pain points and areas for improvement for the team• Created extensive catalogue of over 100 reports generated by WWPC team to increase visibility into their work flow, allowing for better analysis of areas of automation for a new reporting tool

Gaithersburg, Md

• Redesigned the company website by incorporating new content and enhancing visual requirements• Delegated tasks to a three member team and managed project for timely completion

Shanghai, China

Selected as a participant in the highly competitive USC Global Leadership Honor Program internship• Gained valuable international experience and business perspective by spending the summer living and working in Shanghai• Coordinated and facilitated five project evaluation meetings a week, streamlining the newly implemented process; work included consolidating agenda items, recording meeting minutes, and filing minutes in an online Teamroom database • Translated between English and Chinese in project meetings with team members from the United States, China, Taiwan, Japan, and Brazil, reducing misunderstandings due to language barriers