Pragmatic, insightful Business Analyst with extensive experience in process management, data analysis, and creative leadership. Proven talent proposing and implementing strategic changes to enhance products, processes, services, and workflow. Expertise in compiling and analyzing business intelligence to create customized business reports. Reaching efficient and effective solutions for impacted stakeholders by identifying and investigating trends, issues, and user needs. Demonstrated leadership for building synergy and collaboration amongst cross-functioning teams with an emphasis on customer-focused, data-driven decision making.