Managed news, business and competitive intelligence information sources and delivery systems for a global network of business decision-makers at a major pharmaceutical company. Developed extensive experience working in global matrixed project teams, primarily as communications and change management lead.Headed the communications work stream of the Windows 7 / IE8 upgrade project, responsible for all messaging and marketing events, and maintained the team SharePoint website.Led the selection and rollout of the enterprise news and business information delivery portal: customizing the application, developing targeted communications and marketing plans and conducting end-user training classes to optimize the return on investment. Created end-user communications and training materials; especially good at explaining technical subjects to non-technical staff. Provided expert business consultancy on information retrieval and search strategies and direction for information covering competitor, business and news sources maximizing the benefits the company had invested in such products and services.

Researched and prepared analytical reports focused on biotechnology and emerging technologies in IT. Converted a weekly competitive intelligence hardcopy newsletter to a daily online publication in an award-winning project, increasing access from approximately 200 readers to over 6000. Established handheld device user group to create information content delivery expertise, aligning with technology groups focused on engineering and security issues.Presented new employee orientation programs, recruitment presentations and other targeted promotional activities.