Nancy Maynard

Nancy Maynard Email and Phone Number

Senior Systems Manager at Quadax @
Nancy Maynard's Location
Amherst, Ohio, United States, United States
Nancy Maynard's Contact Details

Nancy Maynard personal email

n/a

Nancy Maynard phone numbers

About Nancy Maynard

Strategic executive leader with solid collaboration skills to effectively communicate with all levels of customers and stakeholders. Technically savvy to accurately define and prioritize business requirements to enable viable solutions. Able to quickly ramp-up and gain subject matter expertise to ensure quality large-scale and high-profile project completion on time and on budget. Able to motivate team members to achieve maximum performance. Open minded with solid decision making skills. Expertise and knowledge areas include:▪ Project Management (Agile and Waterfall)▪ Business Analysis ▪ Issue Resolution ▪ Team Management ▪ Customer Relationship Management▪ Mentor | Coach

Nancy Maynard's Current Company Details
Quadax

Quadax

Senior Systems Manager at Quadax
Nancy Maynard Work Experience Details
  • Quadax
    Senior Systems Manager
    Quadax Sep 2020 - Present
  • Macy'S Systems And Technology
    Software Engineering Manager
    Macy'S Systems And Technology Jan 2012 - Sep 2020
    Responsible for leading and coaching multiple agile based teams of engineers in the development of technical requirements, coding, testing and deployment of projects for proprietary Point-of-Sale system.• Led cross-functional team on various modifications to the Point-of-Sale (POS) system which resulted in fraud reduction of $7M annually.• Delivered enhancements to the POS system which resulted in expense savings of $1.5M annually.• Generated 5% reduction in the time required to execute Purchase transactions resulting in improved customer service.• Led POS development that enabled Macy’s to acquire/enroll 3M additional Star Rewards customers (goal was 2.5M) leading the Rewards program to achieve 51% of Macy’s total sales for 2018, by implementing new “Bronze” level loyalty program. • Guided multiple project teams on a project to provide customers with a seamless shopping experience across both Macy’s and the newly created Macy’s Backstage store concept.• Functioned as both a Project Manager and a People Leader over the course of my career as a Manager as processes and methodologies shifted.
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  • Macy'S Systems And Technology
    Systems Specialist
    Macy'S Systems And Technology May 2006 - Jan 2012
    • Key contributor in leading development for $20M loyalty-program project leading to $861M sales, as a result of 13.44M customers enrolling in the program. • Provided functional and technical design for initiatives that provided a higher level of customer service, reduced fraud and expense, and increased customer engagement.• Translated customer requirements, recommending system solutions and formulating detailed specifications from which programs are written.• Provided leadership in the analysis and design of software solutions for the point-of-sale application group.• Key contributor in achieving seamless rollout of hardware and software for 700+ stores after Macy’s acquired May Department Stores.
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  • Macys
    Systems Specialist
    Macys May 1985 - Jan 2012
    Various roles held, 1985 – 2006 (May Department Stores acquired by Macy’s Inc. in 2006)Key contributor to the development and implementation of a proprietary Point-of-Sale system which was deployed to 400+ department stores and 40,000+ registers. • Software Developer• Project Lead, Manager• Business Analyst (Functional and Technical).
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Nancy Maynard Skills

Retail Project Management Customer Service Leadership Business Process Improvement Management Team Building Business Analysis Team Leadership

Nancy Maynard Education Details

Frequently Asked Questions about Nancy Maynard

What company does Nancy Maynard work for?

Nancy Maynard works for Quadax

What is Nancy Maynard's role at the current company?

Nancy Maynard's current role is Senior Systems Manager at Quadax.

What is Nancy Maynard's email address?

Nancy Maynard's email address is na****@****cys.com

What is Nancy Maynard's direct phone number?

Nancy Maynard's direct phone number is +144023*****

What schools did Nancy Maynard attend?

Nancy Maynard attended The University Of Toledo.

What skills is Nancy Maynard known for?

Nancy Maynard has skills like Retail, Project Management, Customer Service, Leadership, Business Process Improvement, Management, Team Building, Business Analysis, Team Leadership.

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