Nancy Moore Email & Phone Number

Fredericton, New Brunswick, Canada

• Design and implement comprehensive marketing strategies to create awareness of the company’s business services• Produce ideas for promotional events and activities by organizing them efficiently• Plan and execute campaigns for corporate promotion, launching of new service lines.• Monitor progress and submit performance reports• Responsible for producing valuable content for company’s online presence, editorial design and organizing the company’s publications.• Conduct general market research to keep abreast of trends and competitor’s marketing movements• Control budgets and allocate resources amongst projects.• Became the key contact for CCM online media, stakeholders and potential clients by building strategic partnerships.• Own all online social media platforms. Set up, post and monitor (Facebook, Twitter, LinkedIn, Pinterest, and Google Analytics for 3 locations; Fredericton, Moncton and Halifax)• Manage and create company branding material for both print and online.Zoho Implementation• Set up Zoho CRM, Books, Inventory and Campaigns.• Maintained database of contacts, leads, deals, accounts and set tasks to the appropriate staff to stay on track of all work contracted.• Internal training for each staff member based on their individual role.

Pending launch/ currently researching need ReFresh, Socially Conscious, Professional Organizing company, committed to reducing stress, increasing productivity and improving overall quality of life.

New Brunswick, Canada

Canadian Home Builders' Association New Brunswick• Established strong relationships with Builders/Renovators and other supporting business members; serve as the liaison for CHBA-NB operations and efficiencies; Drive transparency by providing feedback from members in 4 local associations (Fredericton, Saint John, Sussex and Moncton)to each board of directors, as well as communicating with our National Association.• Collaborate and recommend to Provincial and Regional Board of Directors the organizational design of assigned areas which ensure optimal member retention, satisfaction and achieve the desired business results while reducing risks.• Develop, maintain & execute membership relations programs/ plans which ensure that the membership overall service needs are satisfied, and our overall growth, retention and profitability objectives are attained.• Manage annual conference, ongoing workshops and monthly dinner meetings for each local.• Collaborate with partners to drive new business growth in alignment with regional goals.• Regularly communicate with Boards and Membership; provide regular updates on enhanced services across the Provincial Association with Members on a regular basis.• Direct organizational initiatives by positively influencing and supporting members.• Direct and oversee the management of Regional area relationships with existing members by developing, executing and ensuring proactive, creative and ongoing membership support.• Participate in industry and trade organizations to obtain information, industry trends and best practices.• Review and analyze relationship metrics to determine effectiveness of relationship management activities.• Serve as an advisor and internal/external stakeholder on relationship management solutions which optimize client retention by achieving desired business results.

• Carry and Exceed growth quota by negotiating contracts, up-sell and cross selling Sysomos platform, products and services while working with all levels and size of business.• Year over year revenue retention and growth through successful use of existing client solutions.• Understanding of both traditional and digital marketing• Identify and assess client business drivers in order to provide product solutions through a consultative approach• Establish and maintain client relationships with a strategic focus and deal with tactical issues driven by client needs• Act as point person for clients to lead and facilitate our client support staff• Worked with clients and coworkers in multiple time zones. Comfortable using remote technologies • A steward of client relationships in the form of account strategy and planning, surveys, business reviews, operational and executive meetings to enhance customer relationships• Accurate forecasting and account plans, quarterly account reviews, and associated internal reporting requirements to demonstrate client relationship progression – CRM• In office and remote• Volunteer

Fredericton Nb

Radian6 (acq. By Salesforce) Marketing Cloud is the combined efforts of Buddy Media & Radian6 to provide a fully-unified marketing suite. Buddy Media, founded in 2007, became part of our Salesforce’s Marketing Cloud family in June 2012.As a Radian6 AE, I provide the platform to listen, measure, engage and discover online conversations to assist in building your community and your business. Add Buddy Media to the mix and it become a command center for your social media campaigns. The full Buddy Media suite provides the tools to publish campaign content to social media sites like Facebook, Twitter, LinkedIn, Google+ & YouTube, to measure the effectiveness of marketing campaigns, as well as the option to publish out Paid Ads via the BuyBuddy platform.The Marketing Cloud provides the ability to uncover conversations, act on those conversations via Radian6, and connect into conversations via Buddy Media with the end result in creating long-term customer relationships.

Fredericton Nb

Radian6 launched in 2006 and rapidly gained a reputation for its software that helped companies monitor the social web (Facebook, Twitter, blogs, YouTube, forums) to provide actionable insights in real-time.• Manage the entire sales process to ensure delivery against key performance metrics with a strong emphasis on new business sales while expanding, retaining existing accounts• Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence• Create and maintain a sales pipeline to ensure over-achievement• Engage with prospect organizations to position Radian6 solutions through strategic value-based selling, business case, ROI analysis, references and analyst data• Worked with clients and coworkers in multiple time zones. Comfortable using remote technologies. • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, and Partners etc. We were a team of 10 who worked primarily on the Agency side of the business.• Generate short term results while maintaining a long-term perspective to maximize overall revenue generation• Provide accurate monthly forecasting and revenue delivery • In office and remote

Promotional product marketing: Assisted clients in enhanced corporate brand solutions and marketing presence through the use of custom imprint promotional products. Fostered repeat customers by maintaining open communication and exceeding customer expectations while building strong relations with clients. Team environment was and is extremely vital to my achievements.• Increased yearly sales each year by identified new market opportunities.• Surpass monthly, quarterly and yearly budgets on a regular basis.• Gained a good understanding of production to assist in training new staff in procedures within company.• Developed a successful professional approach to provide top quality client service by listening to their needs.• Foster repeat customers by maintaining open communication and by providing service that exceeds customer expectations.

Print advertising:• Researched magazine, information brochure for concepts that would work in our area to fllfill business and family needs.• Managed monthly budgets to ensure a profitable publication, while gaining extensive knowledge of business contacts within geographical area.• Implemented training for new recruits — speeding profitability.• Prepared daily schedules to assure publication success.• Created new marketing strategies.• Gained extensive knowledge of business contacts within the Fredericton Area.• View problems and proposed solutions to improve conditions in a pleasant and encouraging manner.

Event Co-coordinator: All aspects of event planning - concept, design, and implementation, occasional working as contractor when outsourcing was needed.