Nancy Obi Email & Phone Number

Chicago, Illinois, United States

• Answer or redirect client inquiries over the phone• Schedule appointments/follow-ups and indicate them on Outlook and Google calendars • Use computer systems like Excel to conduct surveys and identify trends in the data collected

Remote

Learned from Senior HR Manager and Neuro-Diversity lead about the many facets of human resources with a emphasis on diversity, equity and inclusion. I researched key content and resources provided in order to gain a comprehensive insight into each role. In addition, I routinely met with other department managers within HR, to further solidify my knowledge base of areas including payroll, talent acquisition, compensation & benefits, training and labor relations.

Atlanta, Georgia, United States

As a loyalty associate, it was my aim to protect and enhance the Member experience. I did this on a daily basis by adhering to strict safety protocols set fourth by asset protection and risk management. I kept current on these requirements via daily meetings with these departments where I was able to demonstrate my understanding of each protocol. Additionally, I assisted with the planning and implementation of themed events. I followed each event up by surveying attendees and utilizing the… Show more As a loyalty associate, it was my aim to protect and enhance the Member experience. I did this on a daily basis by adhering to strict safety protocols set fourth by asset protection and risk management. I kept current on these requirements via daily meetings with these departments where I was able to demonstrate my understanding of each protocol. Additionally, I assisted with the planning and implementation of themed events. I followed each event up by surveying attendees and utilizing the results to influence my approach to future events. Show less

Atlanta, Georgia, United States

I prioritized clients by taking time to listen and understand their needs so that I could address them in a prompt manner. I insured customer satisfaction by acknowledging complaints and identifying a desirable solution. Lastly, I utilized a tracking system to record children’s behavior on a daily basis in order to incentivize positive choices at the end of the week.

Bachelors Of Science, Psychology, 3.8

Activities and Societies: The National Society of Leadership and Success Georgia First Organization Joined a grassroots organization whose.

Certification, Associate Human Resource (Aphr)

Activities and Societies: HRCI