Customer Service
CurrentProvides excellent customer service for all inbound and outbound callers.Works with patients to schedule appointments in a timely and accurate fashion.Works with supervisor to maintain knowledge of current procedures.Contacts patients to confirm appointments.Maintains accurate files.Interacts with customers, doctors, and staff to solve problems and give assistance where needed.Covers the frontdesk and assists with administrative duties.Conducts customer satisfaction surveys.Enters information in databases.