Nancy Pauls Email & Phone Number

Piscataway, Nj

Edison, Nj

Working in Cash Processing for Independent Order of Foresters. Processing incoming checks for billing and loans. Write letters to clients requesting documentation. Correspond with home office in Toronto via email. Create daily reports in Excel. Investigate payments from clients.

Staff Supervision and TrainingSupervise and train 15 cashiers while increasing moraleResolve problems for cashiers and customers to their satisfactionComplete daily cashier audits according to goals set by companyOrganize instructional procedures using MS WordCustomer CareAnswer phones and make announcements in a clear and pleasant manner, resulting in commendation from the District ManagerInteract with customers to resolve their problems and process refunds to the satisfaction of both customer and management. Received “Make it Personal” award from General Manager.BookkeepingProcess all cash, checks and refunds on a daily basis resulting in reconciliation of office cash for average sales of $35,000.Creating bank deposits and manifests within time allotted for armored car with 100% accuracyReconcile daily time clock errors using Work Force program, resulting in employee payroll being executed correctlyEmail corporate staff with daily correspondence using Outlook