Document Specialist (Quality Analyst)
Chennai Area, India
** Perform text typing and editing, formatting, mail merging and spell checking for certain types of documents and templates. ** Understand and strictly adhere to the quality standards, procedures and guidelines. ** Help with print production, and prepare files for printing. ** Help train new document specialists on policies, procedures, and functions. ** Provide timely and accurate information and status updates to project sponsors, end users and management. ** Performs standard electronic file management and archiving. ** Gather and input project documents reports and templates. ** Review all documents for accuracy and compliance with standards. ** Coordinate project documentation requests with project managers. ** Generate technical reports for data outlining project results. ** Assist Quality Assessment Manager in accessing and maintaining Witness Systems database. ** Assist in utilizing reporting tools that track performance at a department, team and individual level to measure quality rates. ** Document testing procedures, inventory forms, and data capture forms. ** Identifying problems in procedures, and taking necessary steps to correct the issues. ** Investigated questionable test results and reported issues to the relevant departments. ** Writing technical reports that included testing protocols and deviation reports. ** Writes fundamental documentation in a clear, concise manner and according to standards.