Nandan Patel Email & Phone Number

Mississauga, On, Ca

Guelph, Ontario, Canada

Etobicoke, Ontario, Canada

Toronto, Ontario, Canada

• Addressing any issues with my manager and redirecting calls as needed.• Providing exceptional customer service in a fast-paced environment.• By analyzing previous sales data and trends, staffing levels were optimized to avoid over/under staffing resulting in a 10% reduction in labor costs and improved customer satisfaction.•Resolving customer complaints in a timely and professional manner, ensuring high customer satisfaction rates, and fostering positive relationships with clients

India

• Designed and implemented new manufacturing processes for complex components, resulting in a 20% reduction in production time.• Collaborated with suppliers to reduce defects in incoming materials, contributing to a 15% decrease in production costs.• Implemented corrective actions based on root cause analysis to address quality issues, resulting in a 10% enhancement in product quality.• Assisted the production manager in maximizing the utilization of both machinery and personnel, increasing overall production capacity by 25%.

Postgraduate Degree, Business Analytics, 4.0 Cgpa

Acquired knowledge in identifying and gathering pertinent data, preparing it for analysis, analyzing datasets, and presenting results.

Postgraduate Degree, Supply Chain Management, 3.6 Cgpa

• Developed and implemented a strategic approach for analyzing the movement of goods and services from raw material providers to end.

Bachelor Of Technology - Btech