Devops Engineer
Currentπππ ππ’π π«πππ’π¨π§ ππ«π¨π£πππ | πππππ’π§π πππ₯ππ¨ ππ¨π¦π©ππ§π² π’π§ ππ«π’ πππ§π€πβ’ Microservices Migration: Migrated over 100 CRM microservices to the in-house Axonect (DTE) platform, reducing maintenance costs by over 50% through optimized deployment and management, and improved cost efficiency compared to the previous system.β’ Kubernetes Administration: Maintained Kubernetes workloads on GCP and AWS, addressing cluster issues and leveraging autoscaling to optimize resources and cut operational costs.β’ DevSecOps Practices: Contributed to projects across the software lifecycle, implementing DevSecOps methodologies for secure and efficient deployments.β’ Platform Transition: Transitioned from kubectl commands to the DTE UI for managing Kubernetes resources, streamlining processes, and improving the client experience with the CRM system.ππππ¨π«π | π-ππ¨π¦π¦ππ«ππ ππ©π©π₯π’ππππ’π¨π§ ππ©ππ’π¦π’π³πππ’π¨π§ β πππ πππ₯ππ²π¬π’π / πππππ’π§π πππ₯ππ¨ ππ¨π¦π©ππ§π² π’π§ πππ₯ππ²π¬π’πβ’ Enhanced Order Management: Streamlined order reservation retriggering and recovery processes on the Magento platform, increasing efficiency and customer satisfaction.β’ Integrated Ticketing Systems: Integrated ITSM, Daisy, and SNOW with ADL support channels to handle incidents and manage escalations efficiently within SLAs.β’ Troubleshooting & Issue Resolution: Diagnosed customer issues on the eStore by replicating user journeys to identify root causes and ensure effective resolutions.β’ Cross-Border Collaboration: Bridged communication between ADL teams in Sri Lanka and Malaysia, fostering knowledge sharing and project success.β’ Monitoring Implementation: Utilized GCP Monitoring and Kibana Dashboards to set up robust surveillance and alert systems, ensuring proactive management of e-commerce operations.
