Nanette Kirk

Nanette Kirk Email and Phone Number

Customer Experience Manager @ Whitehaven Wine Company
Auckland, NZ
Nanette Kirk's Location
Auckland, Auckland, New Zealand, New Zealand
Nanette Kirk's Contact Details

Nanette Kirk personal email

n/a
About Nanette Kirk

Professional market researcher/marketer with experience across a number of sectors, with a strong focus on financial services. A highly effective and natural relationship builder, skilled at managing stakeholders with multiple agendas. My approach to research is strategic and customer-centric, focused on adding value through robust insight to enhance the quality of business decision making.Specialties: Qualitative and quantitative business to business and consumer research including customer experience/satisfaction/loyalty, brand health monitoring, advertising effectiveness, strategic ad hoc and B:B researchCompetitive intelligencesecondary desk researchB:B and consumer depth interviewing

Nanette Kirk's Current Company Details
Whitehaven Wine Company

Whitehaven Wine Company

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Customer Experience Manager
Auckland, NZ
Nanette Kirk Work Experience Details
  • Whitehaven Wine Company
    Customer Experience Manager
    Whitehaven Wine Company
    Auckland, Nz
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  • Whitehaven Wine Company
    Customer Experience Manager
    Whitehaven Wine Company Jul 2021 - Present
    Blenheim, Marlborough, New Zealand
    Management and marketing of Whitehaven Wines Cellar door and overall visitor experience. Support for direct to customer marketing initiatives, local account management and company events/sponsorship.
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  • Marborough B & B
    Owner/Operator
    Marborough B & B Jan 2013 - Present
    Blenheim, Marlborough
    www.marlboroughbb.co.nz. Boutique accommodation business in the beautiful Marlborough region.
  • Freelance Market Researcher
    Professional Market Researcher
    Freelance Market Researcher Jan 2013 - Present
    Blenheim, Nz
    Extensive qualitative and quantitative corporate/financial services experience. B to B and consumer interviewing, analysis and reporting a speciality.
  • Bnz (Bank Of New Zealand)
    Market Research Executive
    Bnz (Bank Of New Zealand) Apr 2012 - Jan 2013
    Auckland
    A senior member of the BNZ research team, working across major customer/business monitors and ad hoc qualitative projects. Research partner for the business banking team – BNZ Partners - and the BNZ retail store customer experience tracking programme. Actively involved with the development and management of the BNZ customer panel with over 7000 members, and a key member of the Customer Journey Mapping project team.
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  • Amp Financial Services
    Market Research Manager
    Amp Financial Services Apr 2005 - Dec 2011
    Auckland
    Review, development, analysis and delivery of AMP’s intermediary and customer experience and relationship monitoring Brand and advertising monitoring. Syndicated and strategic (ad hoc) market research projects including qualitative and quantitative research with a product/brand/customer focus.Secondary desk research projects and provision of internal research support throughout AMP. Competitive intelligence analysis including competitor profiling and reporting
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  • Tns Nfo
    Market Research Consultant
    Tns Nfo Jul 1997 - Mar 2005
    Auckland
    Qualitative and quantitative business to business and consumer research projects across a range of clients and industry sectors.
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  • Dsl Automotive Limited
    Marketing Executive
    Dsl Automotive Limited Feb 1996 - Jul 1997
    Auckland
  • Magneti Marelli Aftermarket (Uk) Limited
    Product Manager
    Magneti Marelli Aftermarket (Uk) Limited Jan 1995 - Dec 1995
    Rugby, Uk
  • Blue Circle Heating Group (Potterton-Myson) Limited
    Business Development Manager
    Blue Circle Heating Group (Potterton-Myson) Limited 1988 - 1993
    Warwick, Uk

Nanette Kirk Skills

Competitive Intelligence Marketing Strategy Market Research Market Analysis Product Marketing Market Planning Desk Research Business Intelligence Interviewing Voice Of The Customer Product Management Stakeholder Engagement Customer Satisfaction Customer Experience Brand Awareness Competitive Analysis Mystery Shopping Quantitative Research Secondary Research Training Analysis Qualitative Research Management Business Development Segmentation

Nanette Kirk Education Details

Frequently Asked Questions about Nanette Kirk

What company does Nanette Kirk work for?

Nanette Kirk works for Whitehaven Wine Company

What is Nanette Kirk's role at the current company?

Nanette Kirk's current role is Customer Experience Manager.

What is Nanette Kirk's email address?

Nanette Kirk's email address is ki****@****a.co.nz

What schools did Nanette Kirk attend?

Nanette Kirk attended University Of The West Of England.

What skills is Nanette Kirk known for?

Nanette Kirk has skills like Competitive Intelligence, Marketing Strategy, Market Research, Market Analysis, Product Marketing, Market Planning, Desk Research, Business Intelligence, Interviewing, Voice Of The Customer, Product Management, Stakeholder Engagement.

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