Under general direction, is responsible for all operational, physical and financial viability of a multi-family housing portfolio, including oversight of third party management:• Plans, organizes, coordinates, and supervises the activities of multi-family housing properties, including daily maintenance and management of sites not under management contract.• Manages a staff of maintenance, clerical, custodial, and paraprofessional personnel.• Ensures tenant compliance with leasing agreement conditions and terms, and coordinates accurate notices to tenants and oversees relocation and relocation contractors required following acquisition or to facilitate rehabilitation or redevelopment of properties.• Initiates needed major project repairs and improvements; ensures satisfactory completion.• Works closely with in-house and contracted accounting personnel to manage asset performance for a multi-family housing portfolio; monitors operating results and forecasts financial activity.• Procures and Negotiates third party service and management contracts for existing portfolio and new investments.• Oversees the day to day operation and management of properties if necessary.• Interacts and communicates effectively and professionally with staff, Authority leadership, employees, Authority attorneys, residents, vendors, neighbors and members of the community.• Ensures the highest quality of customer service to Authority residents, clients and the general public. • Provides leadership and direction to staff with responsibilities for property operations in order to plan work effectively and efficiently to achieve the Authority’s mission and goals.