Justin Watts Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

• Developed the initial product strategy to transform internal tooling into a commercial EHR product, supporting ~$50MM in ARR with external health system partners
• Saved the company >$350k in implementation costs in Q3 2021 by working with senior leadership to cancel data vendor agreements which weren’t providing real value to 98point6 customers
• Partnered with customer product and engineering teams to implement the 98point6 SDK in host iOS and Android apps, bringing on-demand healthcare to nearly 1MM new US customers in Q4 2021
• Streamlined delivery efforts for technical partnerships by building and deploying a new external knowledge hub to act as home for integration docs, project plans, meeting notes, and action items

San Francisco Bay Area

• Highly cross-functional, nebulous role - fulfilling numerous leadership responsibilities across a wide surface area of subjects
• Started, and scaled, data import team from handling <10 imports per month to >30; each import comprised of 100 GiB+ of structured patient data and documents
• Product owner for hosted database service that underpins reporting functions of Elation customers (MySQL, AWS Glue, Scala), drove growth of service from 8 customers to 30+
• Program manager for Elation’s security team - drove and maintained SOC2 & HIPAA attestations
• Saved Elation $132k in 2020 by auditing AWS usage and cleaning up stale backups
• Rebuilt Patient Passport iOS app (formerly in Expo/React) in native Swift for Hackathon project,implemented accessibility features and Apple Health integration that previous app didn’t offer

Atlanta, GA

• Regularly met with customer executive teams from a massive healthcare organization (150+ hospitals, 2,000+ sites of care) to present on progress and collaborate on in-flight projects
• Led product initiatives to build out data pipelines (S3, Glue, Lambda, RESTful APIs) for importing external data into Sharecare environments

Atlanta, GA

• Built out a 3 FTE Support Engineering team to bridge the gap between concepts both business and technical
• Created process for clients to test stage code and provided sign off for production release and deployment, ensuring quality and client confidence ahead of deploy to live sites
• Successfully implemented Salesforce to track client requests and deliver proactive solutions to potential issues
• Created data tools that facilitated the transformation of client data (.xslx spreadsheets) into consumable JSON using Python – improving a previously multi-hour process to take just minutes

Atlanta, GA

• Worked with client support teams, and approving executives, to create a support processes for emerging products from scratch
• Spearheaded war room operations for production code deployments, involving client teams across multiple functional areas
• Created and maintained all processes around data processing and maintenance, worked with client data teams to determine best practices and agree upon a standardized solution
• Implemented and managed PagerDuty and Zendesk to facilitate around-the-clock support coverage

Buford, Georgia

• Front-end developer for 5 video microsite projects (HTML, CSS, JavaScript)
• Implemented and managed internal IT systems for network management and content backups
• Managed and set priorities with agency technology budget for IT and web projects
• Retained as freelance consultant for content backup systems

Madison, Georgia

• Implemented and managed data integrations (SQL & ETL) between Action and automotive customers like Mercedes-Benz and Porsche
• Project lead for nationwide EOBR rollout of ~200 devices
• Sole technical support contact for ~250 employees

Marietta, Georgia

College gig troubleshooting software and hardware issues for Android and iOS devices. Developed and maintained automated reporting procedures for streamlined troubleshooting and issue tracking.

Computer Engineering

History