Naomi Mandel, Mpa, Pmp, Cspo Email & Phone Number

Hartford, Ct, Us

• Contractor supporting technology innovation project management, program strategy development, strategy implementation reporting for a federal government client.• Project management for testing and pilot deployment of new innovative technology in the passenger air environment. Coordinated with cross-enterprise team, developed documentation and briefings, and created and managed project management support materials.• Business analyst for the development of a custom digital strategy implementation dashboard and reporting tool. Supported reporting tool and dashboard design, user testing, training, and development of training decks and user guides.• Project management and materials development of the organization's five year strategy, including literature reviews, surveys, focus groups, leadership briefings, and drafting strategy content.• Program management support for industry engagement program. Conducted vendor intake, coordinated interest gathering, and facilitated vendor demonstration meetings. Documented program SOP and proposed future state changes.

Washington, District Of Columbia, United States

• Grant Thornton Public Sector acquired by Guidehouse October 2022.• Lead Business Analyst within the PMO overseeing a federal government client’s modernization to a new customized collections platform, to replace a 30 year-old system.• Captured all business requirements in user stories for the product backlog, and aligned proposed process improvements to the project's strategic scope and objectives. Facilitated stakeholder meetings throughout the project lifecycle. Represented stakeholder needs while meeting with developers and attending scrum events.• Developed business process maps, wireframes for the user interface (UI) design, and database mapping and mockups for over 80 custom-built system reports.

Washington, District Of Columbia, United States

• Introduced a collaborative work environment in SharePoint for a Federal government client, including development of workflows, creation of subsites, and streamlining forms and business processes using InfoPath.• Business Analyst within the PMO overseeing a federal government client’s modernization to a new customized collections platform, to replace a 30 year-old system.

Washington D.C. Metro Area

• Lead grants manager for annual Allocations process, distributing over $19mill in community philanthropic funds to local and overseas agencies, projects, and programs. Assessed organizational governance, transparency, financial health and mission alignment for existing and potential new grantees.• Lead staffer on task force that developed new strategic directions for over $4.5mill in overseas funding. Guided a multi-year process to shift Federation's overseas grants portfolio to align with this new strategic framework.

Washington D.C. Metro Area

• Grants manager for overseas funding portfolio. Reviewed program budgets and reports and stewarded collaborative relationships with grantees organizations. Regularly met with new organizations to remain informed about trends and developments in funding areas of interest to Federation.• Managed relationships with Federation volunteer leaders involved with overseas projects and support them in their roles as committee members and chairs.

West Palm Beach, Florida Area

• Coordinated change process for shifting the paradigm of grant allocations from deficit funding to evaluated investments.• Designed an organizing framework for communication of Federation’s funding impact and coordinated with cross-departmental team to implement the framework across all marketing and fundraising platforms.• Designed, launched, and analyzed a study on Federation Board conditions and satisfaction, and co-authored position paper – ratified and implemented by the Board of Directors – making recommendations for major governance changes. Supported subsequent process to rewrite the Federation’s bylaws.

Mpa, Master Of Public Administration, Nonprofit Management

M.A., Hebrew And Judaic Studies

B.A., Diplomatic History, English

Activities and Societies: Magna Cum Laude, Penn Humanities Forum Fellow History Department Honors Thesis Program, January 2008 – May 2009