Narayanan Krishnamurthy Email & Phone Number

Hyderabad, Telangana, India

To transform medical content into digital formats to support medical and field representatives, enabling them to connect with doctors worldwide. Team Size: 40 •Strategic Delivery - Playing a pivotal role in overseeing the overall delivery, obtaining updates from Service leads and Project managers, and coordinating with client leads regarding deliverables. • Accountable for the comprehensive management of Catalog Based Delivery, encompassing the delivery of Digital and Creative… Show more To transform medical content into digital formats to support medical and field representatives, enabling them to connect with doctors worldwide. Team Size: 40 •Strategic Delivery - Playing a pivotal role in overseeing the overall delivery, obtaining updates from Service leads and Project managers, and coordinating with client leads regarding deliverables. • Accountable for the comprehensive management of Catalog Based Delivery, encompassing the delivery of Digital and Creative Production services such as RTE, Launchpads, Veeva uploads, print, video edits, Static/animated banners, Shand website maintenance. To ensure client commitments to compliance with all pertinent policies and standards throughout the service delivery process • Responsible to ensure client dependencies are met with timely access to IT, business, infrastructure, data, systems, documents, and necessary development inputs. Additionally, a commitment to adhere to a minimum volume with minimal variance is maintained. • Engaged with both external and internal stakeholders from Business, Marketing, Brand Team, AOR Team, Quality, Automation, Center of Excellence, Interfaces, security, and compliance divisions.• Overseeing billing activities, as well as managing revenue and costs. Show less

Chennai, Tamil Nadu, India

• Acted as the central figure in propelling practice-level financial and operational initiatives across OE, including forecasting, margin enhancement, rotation, and GenC integration. Managed talent supply for a business unit exceeding 10,000, focusing on internal supply, re-skilling, and overseeing a crucial portfolio for the organization's business expansion and revenue. Collaborated closely with the external hiring team to remedy supply deficits. • Took on the comprehensive role of… Show more • Acted as the central figure in propelling practice-level financial and operational initiatives across OE, including forecasting, margin enhancement, rotation, and GenC integration. Managed talent supply for a business unit exceeding 10,000, focusing on internal supply, re-skilling, and overseeing a crucial portfolio for the organization's business expansion and revenue. Collaborated closely with the external hiring team to remedy supply deficits. • Took on the comprehensive role of Program Manager for Cognizant's Internship program, offering a detailed and engaging learning opportunity for Campus Selects (PATs) to quickly become equipped for business. • Served as a Performance Consultant, establishing a career advancement framework for over 6,000 associates in India. Involved in Career Architecting and Solution Development, as well as Content Development. Administered the full cycle of program development and delivery, ensured prompt executive reporting, and maintained performance metrics for business stakeholders. Became the focal point for talent development requirements. Forged partnerships with BU Heads and corporate functions to foster organizational improvements. Played a key role in the design and execution of leadership programs, liaising with BU Leaders to capture requirements and transform them into practical programs. Show less

Chennai, Tamil Nadu, India

Team Size: 30 • During the initial implementation on Day 1, closely collaborated with the infrastructure team to mitigate risks using enterprise tools such as Endpoint DLP and identity/access management, thereby preventing potential unauthorized access and security threats. • Assuming the role of Service Delivery Manager for the hosted archival service and Technical support, and taking ownership of Product release implementations for monthly and quarterly launches. • Performed… Show more Team Size: 30 • During the initial implementation on Day 1, closely collaborated with the infrastructure team to mitigate risks using enterprise tools such as Endpoint DLP and identity/access management, thereby preventing potential unauthorized access and security threats. • Assuming the role of Service Delivery Manager for the hosted archival service and Technical support, and taking ownership of Product release implementations for monthly and quarterly launches. • Performed design analysis, reviewed solution architecture, and ensured training, delivery, client/onsite coordination, and project management. • Administering the entire gamut of services delivery, program and project management entailing system analysis, coding and debugging, maintenance and production support, detail design and analysis, construction and testing. Show less

Chennai, Tamil Nadu, India

Worked across multiple US healthcare clients as Delivery Manager for application development/enhancements for multiple portfolio projects.Handled challenging program level projects and received client appreciations. Received many client appreciations for on time and quality deliverables. Performing as Delivery Manager and conducting design analysis, reviewed solution architecture, ensured training, delivery, client/onsite coordination, project managementDelivery… Show more Worked across multiple US healthcare clients as Delivery Manager for application development/enhancements for multiple portfolio projects.Handled challenging program level projects and received client appreciations. Received many client appreciations for on time and quality deliverables. Performing as Delivery Manager and conducting design analysis, reviewed solution architecture, ensured training, delivery, client/onsite coordination, project managementDelivery lead/Technology Specialist for legacy modernization• Handled Project lead responsibility for critical Claims and membership application development team • Offshore Deliverables, Reviews, Training and Client coordination and SME for Re Architecture assessment. Show less

Bengaluru, Karnataka, India

Acquired knowledge transfer for membership and stop loss application. SME/POC for offshore for offshore team set up, application maintenance, changes and support