Narayanan T K Email & Phone Number

Bangalore Urban, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

Headed the Project Management and Delivery function for global consulting services. Led a resource base of 250 heads with 25 direct reporting professionals including Program Managers, Project Managers and PMO Managers and delivered excellent results within a short period. Addressed multiple issues like Resource Attrition, Quality Assurance, Efficiency in Project Management and reduced client escalations to less than 1%Reduced attrition to near zero level by implementing improved talent mapping, initiating better communication policies, mentoring team and encouraging high performance cultureImplemented Project Management Methodologies across the board and improved process efficiency for all projectsUndertook measures to ensure customer requirements are aligned with project scope and there are no scope creeps and non-budgeted costsEnsured 100% Resource Utilization, initiated Cross-skilling and Upskilling of resources, and aligned hiring plan with the business forecastsMaintained relationships with all key customers across the globe and steered periodic meetings to ensure continuity of business and long-term engagementsOver achieved on all consulting targets at all fronts including Resource Utilization, Revenue, Margins, Customer Satisfaction and Team Attrition and received “Wall of Fame award” for FY 2015-16 for these accomplishments.

Bengaluru Area, India

Project Mgr / Functional Lead Mar 01 – Jul 04 | Regional Project Mgr- Western Europe Aug 04 – Sep 06| Account and Relationship Manager Oct 06 – May 07 | Delivery Head Jun 07 – Feb 14 | Senior Manager- Client Engagement Feb 14 – Mar 15 |A founding member of Oracle’s Manufacturing Practice in India. Joined as Functional Consultant for Supply Chain and Manufacturing Applications and served at various levels. As a Functional Lead / Consultant, I handled SCM, Manufacturing and CRM projects for clients in U.S.A, Middle East and Europe. I managed the overall project cycle from requirement analysis, solution design to testing and implementation. Moving up the hierarchy, I have contributed to pre-sales, bidding, project management as well as business development.As an Account and Relationship Manager, led offshore consulting services for US clients and Oracle GBUs. As Business Head for Western Europe, achieved annual turnover of USD 25 Million, managing overall delivery for West Europe with a team size of 400+ employees. Being a part of leadership team at Oracle, I designed strategies to increase business in new regions and acquire new customers as well as to extend lines of business with existing customers. Developed strategies for Revenue Targets, Margin Improvement, Bid Win rate and many other aspects to improve top-line and bottom-line. Key Highlights:Established a PMO and successfully delivered on almost all organizational objectives on revenue generation, customer satisfaction, project management and resource management frontsContributed to all fronts from Pre-sales, Product Development and Project Management to DeliveryAchieved customer satisfaction of 4.5 on a scale of 5 and a NPS of 75Curbed revenue leakage of USD 1.5 Million per year by taking corrective measures on estimation, pricing and ensuring a steady cash flowIntroduced Risk Management framework and Lead multiple initiatives like Rewards and Recognition program

Bangalore

Led a team of 32 people and handled projects for production line commissioning, productivity study & enhancement, quality improvement, cost reduction and new product introduction. Engaged in development of quality systems for ISO 9002 implementation. Also, contributed to a three-fold increase in overall productivity levels.

Bangalore

At Kirloskar I was responsible for production of electric motors. I also acquired knowledge and experience of various functions like Production, Quality, Marketing and Design.

Master Of Business Administration (M.B.A.), Management

Engineer'S Degree, Mechanical Engineering

Honors Diploma In Systems Management, Systems Management